Can't update distribution list

  • Thread starter Thread starter Paul
  • Start date Start date
P

Paul

I am running 2000 server sp4, exchange 2000 sp3, xp pro
sp1, outlook 2003.

I updated an email address in a distribution list that is
in a public folder (I am the owner). The list shows the
new, updated email address but when I send to the list
the email address I updated get bounced back with a NDR
showing the old email address. The other curious thing is
that when I click the Update Now button it used to grey
out indicating there were no more updates, now the Update
Now button stays available as if the updates are not
taking affect. Any help is appreciated.
 
FWIW, I've never seen the "Update Now" button do anything useful.
I would love to know if anyone else has.
I rather suspect it is a feature in search of a function.
It's one of many reasons most of us don't use DLs for anything important.
 
Ok, good to know, but any idea why when I send to
(e-mail address removed) it returns a NDR with the old email
address I already updated in the DL? It comes back saying
it couldn't send to (e-mail address removed) when I tried to send
to (e-mail address removed)?
-----Original Message-----
FWIW, I've never seen the "Update Now" button do anything useful.
I would love to know if anyone else has.
I rather suspect it is a feature in search of a function.
It's one of many reasons most of us don't use DLs for anything important.
--
Russ Valentine
[MVP-Outlook]
I am running 2000 server sp4, exchange 2000 sp3, xp pro
sp1, outlook 2003.

I updated an email address in a distribution list that is
in a public folder (I am the owner). The list shows the
new, updated email address but when I send to the list
the email address I updated get bounced back with a NDR
showing the old email address. The other curious thing is
that when I click the Update Now button it used to grey
out indicating there were no more updates, now the Update
Now button stays available as if the updates are not
taking affect. Any help is appreciated.
Click to expand...


.
Click to expand...
 
No. Have you cleared your autocompletion cache?

--
Russ Valentine
[MVP-Outlook]
Paul said:
Ok, good to know, but any idea why when I send to
(e-mail address removed) it returns a NDR with the old email
address I already updated in the DL? It comes back saying
it couldn't send to (e-mail address removed) when I tried to send
to (e-mail address removed)?
-----Original Message-----
FWIW, I've never seen the "Update Now" button do anything useful.
I would love to know if anyone else has.
I rather suspect it is a feature in search of a function.
It's one of many reasons most of us don't use DLs for anything important.
--
Russ Valentine
[MVP-Outlook]
I am running 2000 server sp4, exchange 2000 sp3, xp pro
sp1, outlook 2003.

I updated an email address in a distribution list that is
in a public folder (I am the owner). The list shows the
new, updated email address but when I send to the list
the email address I updated get bounced back with a NDR
showing the old email address. The other curious thing is
that when I click the Update Now button it used to grey
out indicating there were no more updates, now the Update
Now button stays available as if the updates are not
taking affect. Any help is appreciated.
Click to expand...


.
Click to expand...
Click to expand...
 
I deleted (e-mail address removed) from the autocompletion list,
don't see how to clear the entire cache?
-----Original Message-----
No. Have you cleared your autocompletion cache?

--
Russ Valentine
[MVP-Outlook]
Ok, good to know, but any idea why when I send to
(e-mail address removed) it returns a NDR with the old email
address I already updated in the DL? It comes back saying
it couldn't send to (e-mail address removed) when I tried to send
to (e-mail address removed)?
-----Original Message-----
FWIW, I've never seen the "Update Now" button do anything useful.
I would love to know if anyone else has.
I rather suspect it is a feature in search of a function.
It's one of many reasons most of us don't use DLs for anything important.
--
Russ Valentine
[MVP-Outlook]
I am running 2000 server sp4, exchange 2000 sp3, xp pro
sp1, outlook 2003.

I updated an email address in a distribution list
Click to expand...
that
is
in a public folder (I am the owner). The list shows the
new, updated email address but when I send to the list
the email address I updated get bounced back with a NDR
showing the old email address. The other curious
Click to expand...
thing
is
that when I click the Update Now button it used to grey
out indicating there were no more updates, now the Update
Now button stays available as if the updates are not
taking affect. Any help is appreciated.


.
Click to expand...
Click to expand...


.
Click to expand...
 
Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key to
migrate to the entry) and then hitting your Delete key before you tab out of
the field. To clear the entire cache, follow the instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q287623


--
Russ Valentine
[MVP-Outlook]
Paul said:
I deleted (e-mail address removed) from the autocompletion list,
don't see how to clear the entire cache?
-----Original Message-----
No. Have you cleared your autocompletion cache?

--
Russ Valentine
[MVP-Outlook]
Ok, good to know, but any idea why when I send to
(e-mail address removed) it returns a NDR with the old email
address I already updated in the DL? It comes back saying
it couldn't send to (e-mail address removed) when I tried to send
to (e-mail address removed)?
-----Original Message-----
FWIW, I've never seen the "Update Now" button do
anything useful.
I would love to know if anyone else has.
I rather suspect it is a feature in search of a function.
It's one of many reasons most of us don't use DLs for
anything important.
--
Russ Valentine
[MVP-Outlook]
message
I am running 2000 server sp4, exchange 2000 sp3, xp pro
sp1, outlook 2003.

I updated an email address in a distribution list that
is
in a public folder (I am the owner). The list shows the
new, updated email address but when I send to the list
the email address I updated get bounced back with a NDR
showing the old email address. The other curious thing
is
that when I click the Update Now button it used to grey
out indicating there were no more updates, now the
Update
Now button stays available as if the updates are not
taking affect. Any help is appreciated.


.
Click to expand...


.
Click to expand...
Click to expand...
 
There is no .nk2 file on the hard drive, I use exchange
2000, would it be a different procedure for exchange?
-----Original Message-----
Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key to
migrate to the entry) and then hitting your Delete key before you tab out of
the field. To clear the entire cache, follow the instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN- US;Q287623


--
Russ Valentine
[MVP-Outlook]
I deleted (e-mail address removed) from the autocompletion list,
don't see how to clear the entire cache?
-----Original Message-----
No. Have you cleared your autocompletion cache?

--
Russ Valentine
[MVP-Outlook]
Ok, good to know, but any idea why when I send to
(e-mail address removed) it returns a NDR with the old email
address I already updated in the DL? It comes back saying
it couldn't send to (e-mail address removed) when I tried to send
to (e-mail address removed)?
-----Original Message-----
FWIW, I've never seen the "Update Now" button do
anything useful.
I would love to know if anyone else has.
I rather suspect it is a feature in search of a function.
It's one of many reasons most of us don't use DLs for
anything important.
--
Russ Valentine
[MVP-Outlook]
message
I am running 2000 server sp4, exchange 2000 sp3,
Click to expand...
xp
pro
sp1, outlook 2003.

I updated an email address in a distribution list that
is
in a public folder (I am the owner). The list
Click to expand...
shows
the
new, updated email address but when I send to the list
the email address I updated get bounced back
Click to expand...
with a
NDR
showing the old email address. The other curious thing
is
that when I click the Update Now button it used
Click to expand...
to
grey
out indicating there were no more updates, now the
Update
Now button stays available as if the updates are not
taking affect. Any help is appreciated.


.



.
Click to expand...
Click to expand...


.
Click to expand...
 
If you are in fact using Outlook 2003 and you are in fact using
autocompletion, then you have an NK2 file.
Did you search for it, including hidden files?

--
Russ Valentine
[MVP-Outlook]
Paul said:
There is no .nk2 file on the hard drive, I use exchange
2000, would it be a different procedure for exchange?
-----Original Message-----
Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key to
migrate to the entry) and then hitting your Delete key before you tab out of
the field. To clear the entire cache, follow the instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN- US;Q287623


--
Russ Valentine
[MVP-Outlook]
I deleted (e-mail address removed) from the autocompletion list,
don't see how to clear the entire cache?
-----Original Message-----
No. Have you cleared your autocompletion cache?

--
Russ Valentine
[MVP-Outlook]
message
Ok, good to know, but any idea why when I send to
(e-mail address removed) it returns a NDR with the old email
address I already updated in the DL? It comes back
saying
it couldn't send to (e-mail address removed) when I tried to
send
to (e-mail address removed)?
-----Original Message-----
FWIW, I've never seen the "Update Now" button do
anything useful.
I would love to know if anyone else has.
I rather suspect it is a feature in search of a
function.
It's one of many reasons most of us don't use DLs for
anything important.
--
Russ Valentine
[MVP-Outlook]
message
I am running 2000 server sp4, exchange 2000 sp3, xp
pro
sp1, outlook 2003.

I updated an email address in a distribution list
that
is
in a public folder (I am the owner). The list shows
the
new, updated email address but when I send to the
list
the email address I updated get bounced back with a
NDR
showing the old email address. The other curious
thing
is
that when I click the Update Now button it used to
grey
out indicating there were no more updates, now the
Update
Now button stays available as if the updates are not
taking affect. Any help is appreciated.


.



.
Click to expand...


.
Click to expand...
Click to expand...
 
Ya, sorry, I found it, deleted it, restarted Outlook,
tried to send to (e-mail address removed) and it bounced back
saying can't send mail to (e-mail address removed). The wrong
email still. Any other thoughts?
-----Original Message-----
If you are in fact using Outlook 2003 and you are in fact using
autocompletion, then you have an NK2 file.
Did you search for it, including hidden files?

--
Russ Valentine
[MVP-Outlook]
There is no .nk2 file on the hard drive, I use exchange
2000, would it be a different procedure for exchange?
-----Original Message-----
Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key to
migrate to the entry) and then hitting your Delete key before you tab out of
the field. To clear the entire cache, follow the instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN- US;Q287623


--
Russ Valentine
[MVP-Outlook]
I deleted (e-mail address removed) from the autocompletion list,
don't see how to clear the entire cache?
-----Original Message-----
No. Have you cleared your autocompletion cache?

--
Russ Valentine
[MVP-Outlook]
message
Ok, good to know, but any idea why when I send to
(e-mail address removed) it returns a NDR with the old email
address I already updated in the DL? It comes back
saying
it couldn't send to (e-mail address removed) when I tried to
send
to (e-mail address removed)?
-----Original Message-----
FWIW, I've never seen the "Update Now" button do
anything useful.
I would love to know if anyone else has.
I rather suspect it is a feature in search of a
function.
It's one of many reasons most of us don't use
Click to expand...
DLs
for
anything important.
Click to expand...
wrote
in
message
I am running 2000 server sp4, exchange 2000
Click to expand...
sp3,
xp
pro
sp1, outlook 2003.

I updated an email address in a distribution list
that
is
in a public folder (I am the owner). The list shows
the
new, updated email address but when I send to the
list
the email address I updated get bounced back with a
NDR
showing the old email address. The other curious
thing
is
that when I click the Update Now button it
Click to expand...
used
to
grey
out indicating there were no more updates, now the
Update
Now button stays available as if the updates
Click to expand...
are
not
taking affect. Any help is appreciated.


.



.



.
Click to expand...
Click to expand...


.
Click to expand...
 
How are you entering the address again? Any chance this is autoresolution
resolving to the wrong address?
--
Russ Valentine
[MVP-Outlook]
Paul said:
Ya, sorry, I found it, deleted it, restarted Outlook,
tried to send to (e-mail address removed) and it bounced back
saying can't send mail to (e-mail address removed). The wrong
email still. Any other thoughts?
-----Original Message-----
If you are in fact using Outlook 2003 and you are in fact using
autocompletion, then you have an NK2 file.
Did you search for it, including hidden files?

--
Russ Valentine
[MVP-Outlook]
There is no .nk2 file on the hard drive, I use exchange
2000, would it be a different procedure for exchange?
-----Original Message-----
Remove individual addresses from the autocompletion
cache by highlighting
the entry when presented in the suggested names list
(use your arrow key to
migrate to the entry) and then hitting your Delete key
before you tab out of
the field. To clear the entire cache, follow the
instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q287623


--
Russ Valentine
[MVP-Outlook]
message
I deleted (e-mail address removed) from the autocompletion
list,
don't see how to clear the entire cache?
-----Original Message-----
No. Have you cleared your autocompletion cache?

--
Russ Valentine
[MVP-Outlook]
message
Ok, good to know, but any idea why when I send to
(e-mail address removed) it returns a NDR with the old email
address I already updated in the DL? It comes back
saying
it couldn't send to (e-mail address removed) when I tried to
send
to (e-mail address removed)?
-----Original Message-----
FWIW, I've never seen the "Update Now" button do
anything useful.
I would love to know if anyone else has.
I rather suspect it is a feature in search of a
function.
It's one of many reasons most of us don't use DLs
for
anything important.
--
Russ Valentine
[MVP-Outlook]
in
message
I am running 2000 server sp4, exchange 2000 sp3,
xp
pro
sp1, outlook 2003.

I updated an email address in a distribution list
that
is
in a public folder (I am the owner). The list
shows
the
new, updated email address but when I send to the
list
the email address I updated get bounced back
with a
NDR
showing the old email address. The other curious
thing
is
that when I click the Update Now button it used
to
grey
out indicating there were no more updates, now
the
Update
Now button stays available as if the updates are
not
taking affect. Any help is appreciated.


.



.



.
Click to expand...


.
Click to expand...
Click to expand...
 
Well, I have it in a DL, but I have been testing it
laetley by just typing it in manually into the To field
of a new email. It does autocomplete the address
(suggests it to me). I deleted the *.NK2 file so it
wouldn't suggest anything but it still bounces back with
the wrong email address. I suppose it could be
autoresolution problem but I thought that is why I
cleared the cache (is this separate from autocompletion
cache?) How can I turn off autoresolution?
-----Original Message-----
How are you entering the address again? Any chance this is autoresolution
resolving to the wrong address?
--
Russ Valentine
[MVP-Outlook]
Ya, sorry, I found it, deleted it, restarted Outlook,
tried to send to (e-mail address removed) and it bounced back
saying can't send mail to (e-mail address removed). The wrong
email still. Any other thoughts?
-----Original Message-----
If you are in fact using Outlook 2003 and you are in fact using
autocompletion, then you have an NK2 file.
Did you search for it, including hidden files?

--
Russ Valentine
[MVP-Outlook]
There is no .nk2 file on the hard drive, I use exchange
2000, would it be a different procedure for exchange?
-----Original Message-----
Remove individual addresses from the autocompletion
cache by highlighting
the entry when presented in the suggested names list
(use your arrow key to
migrate to the entry) and then hitting your Delete key
before you tab out of
the field. To clear the entire cache, follow the
instructions here:
http://support.microsoft.com/default.aspx? scid=kb;EN-
US;Q287623


--
Russ Valentine
[MVP-Outlook]
message
I deleted (e-mail address removed) from the autocompletion
list,
don't see how to clear the entire cache?
-----Original Message-----
No. Have you cleared your autocompletion cache?
Click to expand...
wrote
in
message
Ok, good to know, but any idea why when I send to
(e-mail address removed) it returns a NDR with the old email
address I already updated in the DL? It comes back
saying
it couldn't send to (e-mail address removed) when I
Click to expand...
tried
to
send
to (e-mail address removed)?
-----Original Message-----
FWIW, I've never seen the "Update Now" button do
anything useful.
I would love to know if anyone else has.
I rather suspect it is a feature in search of a
function.
It's one of many reasons most of us don't use DLs
for
anything important.
--
Russ Valentine
[MVP-Outlook]
in
message
[email protected]...
I am running 2000 server sp4, exchange 2000 sp3,
xp
pro
sp1, outlook 2003.

I updated an email address in a
Click to expand...
distribution
list
that
is
in a public folder (I am the owner). The list
shows
the
new, updated email address but when I send
Click to expand...
to
the
list
the email address I updated get bounced back
with a
NDR
showing the old email address. The other curious
thing
is
that when I click the Update Now button it used
to
grey
out indicating there were no more updates, now
the
Update
Now button stays available as if the
Click to expand...
updates
are
not
taking affect. Any help is appreciated.


.



.



.



.
Click to expand...
Click to expand...


.
Click to expand...
 
But autoresolution will use the addresses in your Contacts, not the cache
(it only uses the cache to store manual resolutions you've told it to
remember).
You probably don't really want to turn off autoresolution. Just create a new
Contact Record for this recipient and delete any old records that might have
an errant address. Addresses stored only in a DL (instead of a Contact
Record) can be particularly troublesome.
--
Russ Valentine
[MVP-Outlook]
Paul said:
Well, I have it in a DL, but I have been testing it
laetley by just typing it in manually into the To field
of a new email. It does autocomplete the address
(suggests it to me). I deleted the *.NK2 file so it
wouldn't suggest anything but it still bounces back with
the wrong email address. I suppose it could be
autoresolution problem but I thought that is why I
cleared the cache (is this separate from autocompletion
cache?) How can I turn off autoresolution?
-----Original Message-----
How are you entering the address again? Any chance this is autoresolution
resolving to the wrong address?
--
Russ Valentine
[MVP-Outlook]
Ya, sorry, I found it, deleted it, restarted Outlook,
tried to send to (e-mail address removed) and it bounced back
saying can't send mail to (e-mail address removed). The wrong
email still. Any other thoughts?
-----Original Message-----
If you are in fact using Outlook 2003 and you are in
fact using
autocompletion, then you have an NK2 file.
Did you search for it, including hidden files?

--
Russ Valentine
[MVP-Outlook]
message
There is no .nk2 file on the hard drive, I use exchange
2000, would it be a different procedure for exchange?
-----Original Message-----
Remove individual addresses from the autocompletion
cache by highlighting
the entry when presented in the suggested names list
(use your arrow key to
migrate to the entry) and then hitting your Delete key
before you tab out of
the field. To clear the entire cache, follow the
instructions here:
http://support.microsoft.com/default.aspx? scid=kb;EN-
US;Q287623


--
Russ Valentine
[MVP-Outlook]
message
I deleted (e-mail address removed) from the autocompletion
list,
don't see how to clear the entire cache?
-----Original Message-----
No. Have you cleared your autocompletion cache?

--
Russ Valentine
[MVP-Outlook]
in
message
Ok, good to know, but any idea why when I send to
(e-mail address removed) it returns a NDR with the old
email
address I already updated in the DL? It comes
back
saying
it couldn't send to (e-mail address removed) when I tried
to
send
to (e-mail address removed)?
-----Original Message-----
FWIW, I've never seen the "Update Now" button do
anything useful.
I would love to know if anyone else has.
I rather suspect it is a feature in search of a
function.
It's one of many reasons most of us don't use
DLs
for
anything important.
--
Russ Valentine
[MVP-Outlook]
"Paul" <[email protected]>
wrote
in
message
[email protected]...
I am running 2000 server sp4, exchange 2000
sp3,
xp
pro
sp1, outlook 2003.

I updated an email address in a distribution
list
that
is
in a public folder (I am the owner). The list
shows
the
new, updated email address but when I send to
the
list
the email address I updated get bounced back
with a
NDR
showing the old email address. The other
curious
thing
is
that when I click the Update Now button it
used
to
grey
out indicating there were no more updates, now
the
Update
Now button stays available as if the updates
are
not
taking affect. Any help is appreciated.


.



.



.



.
Click to expand...


.
Click to expand...
Click to expand...
 
Deleted the DL entry and created a new contact item with
the correct address. I got the same result. Could the new
address domain be forwarding the email to the bad
address? Would it bounce back to me if another mail
server were forwarding to a bad address? When I check my
email monitor it shows an email leaving my oraganization
and going to (e-mail address removed) and then a few minutes
later shows a NDR coming from (e-mail address removed) (bad
address). To me this is somebody else's problem. What do
you think?
-----Original Message-----
But autoresolution will use the addresses in your Contacts, not the cache
(it only uses the cache to store manual resolutions you've told it to
remember).
You probably don't really want to turn off
Click to expand...
autoresolution. Just create a new
Contact Record for this recipient and delete any old records that might have
an errant address. Addresses stored only in a DL (instead of a Contact
Record) can be particularly troublesome.
--
Russ Valentine
[MVP-Outlook]
Well, I have it in a DL, but I have been testing it
laetley by just typing it in manually into the To field
of a new email. It does autocomplete the address
(suggests it to me). I deleted the *.NK2 file so it
wouldn't suggest anything but it still bounces back with
the wrong email address. I suppose it could be
autoresolution problem but I thought that is why I
cleared the cache (is this separate from autocompletion
cache?) How can I turn off autoresolution?
-----Original Message-----
How are you entering the address again? Any chance
Click to expand...
this
is autoresolution
resolving to the wrong address?
--
Russ Valentine
[MVP-Outlook]
Ya, sorry, I found it, deleted it, restarted Outlook,
tried to send to (e-mail address removed) and it bounced back
saying can't send mail to (e-mail address removed). The wrong
email still. Any other thoughts?
-----Original Message-----
If you are in fact using Outlook 2003 and you are in
fact using
autocompletion, then you have an NK2 file.
Did you search for it, including hidden files?

--
Russ Valentine
[MVP-Outlook]
message
There is no .nk2 file on the hard drive, I use exchange
2000, would it be a different procedure for exchange?
-----Original Message-----
Remove individual addresses from the autocompletion
cache by highlighting
the entry when presented in the suggested names list
(use your arrow key to
migrate to the entry) and then hitting your
Click to expand...
Delete
key
before you tab out of
the field. To clear the entire cache, follow the
instructions here:
http://support.microsoft.com/default.aspx? scid=kb;EN-
US;Q287623
Click to expand...
wrote
in
message
I deleted (e-mail address removed) from the autocompletion
list,
don't see how to clear the entire cache?
-----Original Message-----
No. Have you cleared your autocompletion cache?

--
Russ Valentine
[MVP-Outlook]
in
message
[email protected]...
Ok, good to know, but any idea why when I send to
(e-mail address removed) it returns a NDR with the old
email
address I already updated in the DL? It comes
back
saying
it couldn't send to (e-mail address removed) when I tried
to
send
to (e-mail address removed)?
-----Original Message-----
FWIW, I've never seen the "Update Now" button do
anything useful.
I would love to know if anyone else has.
I rather suspect it is a feature in search of a
function.
It's one of many reasons most of us don't use
DLs
for
anything important.
Click to expand...
wrote
in
message
[email protected]...
I am running 2000 server sp4, exchange 2000
sp3,
xp
pro
sp1, outlook 2003.

I updated an email address in a distribution
list
that
is
in a public folder (I am the owner). The list
shows
the
new, updated email address but when I
Click to expand...
send
to
the
list
the email address I updated get bounced back
with a
NDR
showing the old email address. The other
curious
thing
is
that when I click the Update Now button it
used
to
grey
out indicating there were no more
Click to expand...
updates,
now
the
Update
Now button stays available as if the updates
are
not
taking affect. Any help is appreciated.


.



.



.



.



.
Click to expand...
Click to expand...


.
Click to expand...
 
What exactly does the NDR say? If you've cleared your autocompletion cache
completely and recreated the Contact, I can't see anywhere that Outlook
could be pulling a bad address.
--
Russ Valentine
[MVP-Outlook]
Paul said:
Deleted the DL entry and created a new contact item with
the correct address. I got the same result. Could the new
address domain be forwarding the email to the bad
address? Would it bounce back to me if another mail
server were forwarding to a bad address? When I check my
email monitor it shows an email leaving my oraganization
and going to (e-mail address removed) and then a few minutes
later shows a NDR coming from (e-mail address removed) (bad
address). To me this is somebody else's problem. What do
you think?
-----Original Message-----
But autoresolution will use the addresses in your Contacts, not the cache
(it only uses the cache to store manual resolutions you've told it to
remember).
You probably don't really want to turn off
Click to expand...
autoresolution. Just create a new
Contact Record for this recipient and delete any old records that might have
an errant address. Addresses stored only in a DL (instead of a Contact
Record) can be particularly troublesome.
--
Russ Valentine
[MVP-Outlook]
Well, I have it in a DL, but I have been testing it
laetley by just typing it in manually into the To field
of a new email. It does autocomplete the address
(suggests it to me). I deleted the *.NK2 file so it
wouldn't suggest anything but it still bounces back with
the wrong email address. I suppose it could be
autoresolution problem but I thought that is why I
cleared the cache (is this separate from autocompletion
cache?) How can I turn off autoresolution?
-----Original Message-----
How are you entering the address again? Any chance this
is autoresolution
resolving to the wrong address?
--
Russ Valentine
[MVP-Outlook]
message
Ya, sorry, I found it, deleted it, restarted Outlook,
tried to send to (e-mail address removed) and it bounced back
saying can't send mail to (e-mail address removed). The wrong
email still. Any other thoughts?
-----Original Message-----
If you are in fact using Outlook 2003 and you are in
fact using
autocompletion, then you have an NK2 file.
Did you search for it, including hidden files?

--
Russ Valentine
[MVP-Outlook]
message
There is no .nk2 file on the hard drive, I use
exchange
2000, would it be a different procedure for
exchange?
-----Original Message-----
Remove individual addresses from the autocompletion
cache by highlighting
the entry when presented in the suggested names
list
(use your arrow key to
migrate to the entry) and then hitting your Delete
key
before you tab out of
the field. To clear the entire cache, follow the
instructions here:
http://support.microsoft.com/default.aspx?
scid=kb;EN-
US;Q287623


--
Russ Valentine
[MVP-Outlook]
in
message
I deleted (e-mail address removed) from the
autocompletion
list,
don't see how to clear the entire cache?
-----Original Message-----
No. Have you cleared your autocompletion cache?

--
Russ Valentine
[MVP-Outlook]
"Paul" <[email protected]>
wrote
in
message
[email protected]...
Ok, good to know, but any idea why when I
send to
(e-mail address removed) it returns a NDR with the old
email
address I already updated in the DL? It comes
back
saying
it couldn't send to (e-mail address removed) when I
tried
to
send
to (e-mail address removed)?
-----Original Message-----
FWIW, I've never seen the "Update Now"
button do
anything useful.
I would love to know if anyone else has.
I rather suspect it is a feature in search
of a
function.
It's one of many reasons most of us don't use
DLs
for
anything important.
Click to expand...
wrote
in
message
[email protected]...
I am running 2000 server sp4, exchange 2000
sp3,
xp
pro
sp1, outlook 2003.

I updated an email address in a
distribution
list
that
is
in a public folder (I am the owner). The
list
shows
the
new, updated email address but when I send
to
the
list
the email address I updated get bounced
back
with a
NDR
showing the old email address. The other
curious
thing
is
that when I click the Update Now button it
used
to
grey
out indicating there were no more updates,
now
the
Update
Now button stays available as if the
updates
are
not
taking affect. Any help is appreciated.


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