Can't Undo Spyware Decision

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

We have a GPO in our network that redirects the user's desktop from
C:\documents.... to a shared drive. Well after I installed the MS
antispyware, I was asked about giving permission to make changes to the
desktop/user shell... I guess I said 'no'. Now I can't get my real desktop
back and whenever I try to enter a manual address in IE or open up Windows
Explorer, I always get a popup message first that says
"\\server\%username%\Desktop is not accessible", which is our GPO redirect.
Then it lets me proceed as normal, though I still don't get my desktop.

What I'd like to do is just undo the setting by AS to block that. If I open
it and go into Real-time Protection, I see it listed as an Agent Event. It
says:

User Shell Folders alert (The UserShellFolder & Desktop and has been denied
permission to be changed. This setting folder has been blocked by the
user......

But unlike the other screen in AS, this one has no Undo/Revoke/Remove
feature. So how can I undo this decision?
 
I don't have the specific registry value mentioned in the article. I've
since uninstalled antispyware yet the problem remains. The only value I have
in there (aside from the default) is:

{AEB6717E-7E19-11d0-97EE-00C04FD91972}
 
I don't have the registry value that's mentioned in the article. I've since
uninstalled antispyware. The only reg value I have there besides the default
is:

{AEB6717E-7E19-11d0-97EE-00C04FD91972}
 
Searching the registry for the path for the desktop for your current account
might help you find the correct registry key that needs to be changed so the
path points to the correct desktop.

I'd suggest making a backup of your registry before attempting any changes.

You could also try using System Restore to restore the system to a state
before the problem occurred.

Alan
 
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