Can't understand my document

  • Thread starter Thread starter Guest
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Guest

Im using word 2003 when i open a saved document its just loads of small boxes
instead of characters, it asked me to install a converter or something when i
first opened the document and i think thats got something to do with it but
how do i get my document back?

thanks
 
Hi Shirley

I can think of two possibilities here.

First, close whatever is open now (do not save it). File > Open. Make sure
the "Files of type" box says "Word documents". Now, try again.

If that doesn't solve the problem, then perhaps this is not a Word document.
What is the full name of the file? Are the last four characters .doc? If
not, it might not be a Word document and Word may not be able to recognize
it.

Hope this helps.

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word
 
Hi Shauna

Ive just done what you said and the documents still the same... its
strange!! the document was done using word, and i tried opening the file
which was under 'office file' and its still all small boxes.
 
Shauna; Is it possible that her document was saved with a font that is
either no longer on her computer, or saved in a format that is not
recognized?
 
Did you save the file to a floppy disk or other removable media?
If so, the file could be corrupt, which would explain why you
can't open it again.
 
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