cant switch user accounts

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

hey guys i hve 2 account on my pc one for my wife and mine....for some reason
when she tries to log into her side all she gets is a black screen and
nothing will load...and when i do it on my side i have no problems....i tried
restarting pc and still she cant get into her side ....please help
 
Hello,

are they both administrative accounts? Try changing the account status of
your wife's account and see if anything will change.

Greetings,
P. Di Stolfo
 
thank for the sugestion but i have already tried that and no luck, ive gone
as fas as making my account standard and her the admin but still can only get
into my account and not hers.
 
thank you for the suggestion but i have already tried that and no luck, ive
gone as far as making my account standard and her the admin to see but still
the same can log into my side but not her side.
 
Hi,

You can try possibly restarting your computer in safe mode, and creating a
new user account from there. Before windows boots, hit F8 and select "Safe
Mode" from the boot menu. Log in as an administrator, and create a new user
account. I hope this helps, and good luck.
 
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