Can't start win 2000 server sp 4

  • Thread starter Thread starter ani
  • Start date Start date
A

ani

Could any1 please help?

We restarted the win2000 server (service pack4) while its
restarting it's stuck while loading stuff on the task bar
and then complaining about Explorer.exe problem, end now?
then everything's just frozen. We shut down completely and
turn the machine on, still doesn't work :(

Please help........
Thanks a lot
Ani
 
A bit more information will help give us a better idea of what the problem
may be.
Is this a DC or just a server?
It's running sp4, but was the reboot because sp4 had just been installed, or
was it already running sp4 and the machine bounced for some other reason?
Anything new installed, new configuration changes made, etc since the box
was last rebooted?
Are you able to boot successfully into safe mode?
If unable to get to event logs in its frozen state, are you able to connect
to it remotely from another server via "computer management" and get the
event logs that way?
What is this machine used for? (ie, what's running on it, especially 3rd
party software)
thanks


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David Brandt
Microsoft Corporation

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