G
Guest
Hello - I've run into a strange problem on a laptop with WinXP Pro SP2
(recently upgraded from XP Home). All functioned well for a few days after
the upgrade, but since the weekend the owner reports that IE6 "hangs up".
Here is what happens:
- Double-click desktop IE6 icon & an IE6 shortcut is created on the desktop.
Do this 5 times, get 5 shortcuts!
- Right-click IE6 icon - different dialog box (no "open home page")
- Double-click one of the (5) shortcuts - IE6 does not start.
- Start, Run "iexplore" - browser starts OK. Can browse home page & click
links, etc. & all works OK. As soon as another address is typed in the
address bar, a second IE window opens & then both IE's hang - have to kill
the tasks, which takes a while. Same result if second IE is opened with
"start->run_>iexplore".
I have scanned for viruses & malware, run disk cleanup util, etc. - no
change in behaviour. There are no Yahoo toolbars or anything like that
installed, and I have run SysInternal's Autorun & Rootkit Revealer & all is
OK.
The problem happens no matter who I log in as (this is a domain connected
machine) and it happens when I boot safe mode with networking.
There are no system restore points that predate the problem.
Have tried the "reinstall" using the registry tweaks suggested by "ElderGeek".
Have run sfc utility & have re-installed SP2 - no joy!
The work-around, to get the laptop user going again, has been to install
Mozilla Firefox, which works perfectly. The problem is that Windows Updates
will not run because of the broken IE6, so I would like to get this fixed.
Has anyone out there seen anything like this? I know a reformat & re-install
will probably fix this, but I reeeealy don't wanna do that ....
Thanks,
Dave Blom
(recently upgraded from XP Home). All functioned well for a few days after
the upgrade, but since the weekend the owner reports that IE6 "hangs up".
Here is what happens:
- Double-click desktop IE6 icon & an IE6 shortcut is created on the desktop.
Do this 5 times, get 5 shortcuts!
- Right-click IE6 icon - different dialog box (no "open home page")
- Double-click one of the (5) shortcuts - IE6 does not start.
- Start, Run "iexplore" - browser starts OK. Can browse home page & click
links, etc. & all works OK. As soon as another address is typed in the
address bar, a second IE window opens & then both IE's hang - have to kill
the tasks, which takes a while. Same result if second IE is opened with
"start->run_>iexplore".
I have scanned for viruses & malware, run disk cleanup util, etc. - no
change in behaviour. There are no Yahoo toolbars or anything like that
installed, and I have run SysInternal's Autorun & Rootkit Revealer & all is
OK.
The problem happens no matter who I log in as (this is a domain connected
machine) and it happens when I boot safe mode with networking.
There are no system restore points that predate the problem.
Have tried the "reinstall" using the registry tweaks suggested by "ElderGeek".
Have run sfc utility & have re-installed SP2 - no joy!
The work-around, to get the laptop user going again, has been to install
Mozilla Firefox, which works perfectly. The problem is that Windows Updates
will not run because of the broken IE6, so I would like to get this fixed.
Has anyone out there seen anything like this? I know a reformat & re-install
will probably fix this, but I reeeealy don't wanna do that ....
Thanks,
Dave Blom