Cant Shutdown/Restart/Log off User

  • Thread starter Thread starter Guest
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Guest

I've been having this problem around 6-8 weeks now where the system when I choose any of the above, clears all the icons on the screen like its going to shutdown, then hangs showing the blank desktop. No error message, no icons, just the desktop picture I have. I have all windows updates etc installed and have checked drivers. It seems to have occurred when I downloaded either a winupdate or the latest version of MS ActiveSync. I know I should remove ActiveSync and try it but want that as a last resort as its often a serious headache to get it reconnected after a reinstall

I'm using Windows xp home and have tried the xp shutdown troubleshooter, which indicates the prob may be in system.ini file, but in working through that, I can only get a normal shutdown experience if the only box checked under system.ini is the ; for 16-bit app suppor

This is driving me batty, and I'm technically challenged so please give a specific link to a fix or "blonde" advice pls lol

Thanks in advance
 
I have now uninstalled Active Sync 3.7.1 but error persists so help would be appreciated.
 
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