Can't Show My Contacts as an E-Mail Address Book

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Guest

I just posted this as a reply to another message, but decided that that was probably a bad idea since folks will probably have moved on. Forgive me for posting it again as a new thread, but I really need some help.

I have a similar problem to one discussed a little while ago, but it does not seem to be as easily fixed. When I try to click on the "to" or "cc" button to send an e:mail, I get a blank box for "select names" -- there is no contact file or address book listed. I tried to do exactly what Russ suggested and go to Tools/Email accounts, View or Change Existing Directories or Address Books. My Outlook Contacts file is listed, and I am told to do exactly what Russ suggested in another thread -- to right click the folder, select Properties, select Outlook Address Book tab, and check the box that says "Show this folder as an e-mail address book." Unfortunately, this box is grey and does not allow me to check it -- despite the fact that I have my contacts in full view as a contacts list. Any suggestions as to how I can get Outlook to allow me to check that box?

Thanks!
 
See the reply to your other post. And please include your Outlook version
when you have questions.
--
Russ Valentine
[MVP-Outlook]
JR said:
I just posted this as a reply to another message, but decided that that
Click to expand...
was probably a bad idea since folks will probably have moved on. Forgive me
for posting it again as a new thread, but I really need some help.
I have a similar problem to one discussed a little while ago, but it does
Click to expand...
not seem to be as easily fixed. When I try to click on the "to" or "cc"
button to send an e:mail, I get a blank box for "select names" -- there is
no contact file or address book listed. I tried to do exactly what Russ
suggested and go to Tools/Email accounts, View or Change Existing
Directories or Address Books. My Outlook Contacts file is listed, and I am
told to do exactly what Russ suggested in another thread -- to right click
the folder, select Properties, select Outlook Address Book tab, and check
the box that says "Show this folder as an e-mail address book."
Unfortunately, this box is grey and does not allow me to check it -- despite
the fact that I have my contacts in full view as a contacts list. Any
suggestions as to how I can get Outlook to allow me to check that box?
 
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