S
Steve Coan
As of today, I can't send email to anyone @msn.com from
Outlook 2000 (Internet Mail only). I can send to anyone
else, though. I used to be able to send to anyone
@msn.com--I've been sending to the same distribution list
for two years and have never had this problem. Does
anyone know what may have happened to me?
How I found this out was that I got the extremely
common, "No transport provider was available for delivery
to this recipient" when sending a mail message to a large
distribution list. I found Knowledge Base article 197417,
which gave 12 reasons this might happen. One that I
thought plausible was that a contact was 'damaged', so I
took the advice of the article and started dividing and
conquering, re-sending the message to subsets of my
original distribution to find out which contact might be
bad. Actually, there were two. And they both were from
msn.com. I deleted and re-created the contacts per the
article. Still no good. In fact, I tried creating a
simple test message and typing as the recipient
(e-mail address removed) without even creating a contact or vcard
or address book entry. Still won't go--I get the same
message from my "System Administrator" (funny, this is
just running on my home computer so I am the system
administrator, but I certainly did not send this). I went
even further than this, though. I deleted the old Outlook
profile, created a new one, created a brand new Personal
Folders with no contacts, no messages. Still won't go. I
thought, after reading KB article #230076 - "Why Outlook
2000 Requires Outlook Express," that since Outlook is
using Outlook Express to send/receive mail anyway, perhaps
the problem is in Outlook Express. No luck. Outlook
Express seems able to send messages to msn, no problem.
Of course, Outlook 2000 help, as friendly as Clipit looks,
is worthless: it doesn't have anything about "you can't
send mail to msn.com on Thursdays" or anything like that.
Stumped,
Steve Coan
Outlook 2000 (Internet Mail only). I can send to anyone
else, though. I used to be able to send to anyone
@msn.com--I've been sending to the same distribution list
for two years and have never had this problem. Does
anyone know what may have happened to me?
How I found this out was that I got the extremely
common, "No transport provider was available for delivery
to this recipient" when sending a mail message to a large
distribution list. I found Knowledge Base article 197417,
which gave 12 reasons this might happen. One that I
thought plausible was that a contact was 'damaged', so I
took the advice of the article and started dividing and
conquering, re-sending the message to subsets of my
original distribution to find out which contact might be
bad. Actually, there were two. And they both were from
msn.com. I deleted and re-created the contacts per the
article. Still no good. In fact, I tried creating a
simple test message and typing as the recipient
(e-mail address removed) without even creating a contact or vcard
or address book entry. Still won't go--I get the same
message from my "System Administrator" (funny, this is
just running on my home computer so I am the system
administrator, but I certainly did not send this). I went
even further than this, though. I deleted the old Outlook
profile, created a new one, created a brand new Personal
Folders with no contacts, no messages. Still won't go. I
thought, after reading KB article #230076 - "Why Outlook
2000 Requires Outlook Express," that since Outlook is
using Outlook Express to send/receive mail anyway, perhaps
the problem is in Outlook Express. No luck. Outlook
Express seems able to send messages to msn, no problem.
Of course, Outlook 2000 help, as friendly as Clipit looks,
is worthless: it doesn't have anything about "you can't
send mail to msn.com on Thursdays" or anything like that.
Stumped,
Steve Coan