Can't Send/Receive

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Okay, I uninstalled/deleted McAfee Security/Virus from my system. I received
detailed instructions from my ISP (COX) re setting up Vista Windows Mail & it
is
straight-forward. Pop Server is: pop.east.cox.net. SMPT Server is:
smpt.east.cox.net. In/Out Ports should be 25 & 110. I configured my account
exactly to the letter that COX instructions advised. When I try to send mail
I still get the same error message that I've been getting for a month now.
After pressing 'Send', drop down window opens. Text is: Send: then
"Connecting to pop.east.cox.net", then "Finding Host". About 1 min. later
error msg is displayed.
"The connection to the server has failed. Subject 'email title', Account:
'Laptop Mail', Server: 'smtp.east.cox.net', Protocol: smtp, Port 25, (SSL)No.
Socket Error: 10060. Error Number: 0x800CCC0E.
Cox techs are at a loss as to why this configuration will not work with
Windows Mail and Vista. What is confusing me is that I can go on to the Cox
website and use their "Webmail" and it works correctly with the same
configuration values that I used for Windows Mail...What could be causing the
incompatability(?) issue(s) with all this? Over one month and I still can't
use Windows Mail. I went way past frustrated weeks ago. Can anyone shed
some light on this. I would appreciate any suggestions that would resolve
this %#@#@#@# issue. mick
mickc.
 
mick0311 said:
Okay, I uninstalled/deleted McAfee Security/Virus from my system. I
received
detailed instructions from my ISP (COX) re setting up Vista Windows Mail &
it
is
straight-forward. Pop Server is: pop.east.cox.net. SMPT Server is:
smpt.east.cox.net. In/Out Ports should be 25 & 110. I configured my
account
exactly to the letter that COX instructions advised. When I try to send
mail
I still get the same error message that I've been getting for a month now.
After pressing 'Send', drop down window opens. Text is: Send: then
"Connecting to pop.east.cox.net", then "Finding Host". About 1 min. later
error msg is displayed.
"The connection to the server has failed. Subject 'email title', Account:
'Laptop Mail', Server: 'smtp.east.cox.net', Protocol: smtp, Port 25,
(SSL)No.
Socket Error: 10060. Error Number: 0x800CCC0E.
Cox techs are at a loss as to why this configuration will not work with
Windows Mail and Vista. What is confusing me is that I can go on to the
Cox
website and use their "Webmail" and it works correctly with the same
configuration values that I used for Windows Mail...What could be causing
the
incompatability(?) issue(s) with all this? Over one month and I still
can't
use Windows Mail. I went way past frustrated weeks ago. Can anyone shed
some light on this. I would appreciate any suggestions that would resolve
this %#@#@#@# issue. mick
mickc.
Click to expand...

http://support.microsoft.com/kb/191687
 
mick0311 said:
Okay, I uninstalled/deleted McAfee Security/Virus from my system. I
received
detailed instructions from my ISP (COX) re setting up Vista Windows Mail &
it
is
straight-forward. Pop Server is: pop.east.cox.net. SMPT Server is:
smpt.east.cox.net. In/Out Ports should be 25 & 110. I configured my
account
exactly to the letter that COX instructions advised. When I try to send
mail
I still get the same error message that I've been getting for a month now.
After pressing 'Send', drop down window opens. Text is: Send: then
"Connecting to pop.east.cox.net", then "Finding Host". About 1 min. later
error msg is displayed.
"The connection to the server has failed. Subject 'email title', Account:
'Laptop Mail', Server: 'smtp.east.cox.net', Protocol: smtp, Port 25,
(SSL)No.
Socket Error: 10060. Error Number: 0x800CCC0E.
Cox techs are at a loss as to why this configuration will not work with
Windows Mail and Vista. What is confusing me is that I can go on to the
Cox
website and use their "Webmail" and it works correctly with the same
configuration values that I used for Windows Mail...What could be causing
the
incompatability(?) issue(s) with all this? Over one month and I still
can't
use Windows Mail. I went way past frustrated weeks ago. Can anyone shed
some light on this. I would appreciate any suggestions that would resolve
this %#@#@#@# issue. mick
mickc.
Click to expand...

Go to tools>accounts>select your account>properties>connection tab>remove
the check mark from 'always connect using'>apply/ok your way out.
Now try to send etc?
 
mick0311 said:
Okay, I uninstalled/deleted McAfee Security/Virus from my system. I
received
detailed instructions from my ISP (COX) re setting up Vista Windows Mail &
it
is
straight-forward. Pop Server is: pop.east.cox.net. SMPT Server is:
smpt.east.cox.net. In/Out Ports should be 25 & 110. I configured my
account
exactly to the letter that COX instructions advised. When I try to send
mail
I still get the same error message that I've been getting for a month now.
After pressing 'Send', drop down window opens. Text is: Send: then
"Connecting to pop.east.cox.net", then "Finding Host". About 1 min. later
error msg is displayed.
"The connection to the server has failed. Subject 'email title', Account:
'Laptop Mail', Server: 'smtp.east.cox.net', Protocol: smtp, Port 25,
(SSL)No.
Socket Error: 10060. Error Number: 0x800CCC0E.
Cox techs are at a loss as to why this configuration will not work with
Windows Mail and Vista. What is confusing me is that I can go on to the
Cox
website and use their "Webmail" and it works correctly with the same
configuration values that I used for Windows Mail...What could be causing
the
incompatability(?) issue(s) with all this? Over one month and I still
can't
use Windows Mail. I went way past frustrated weeks ago. Can anyone shed
some light on this. I would appreciate any suggestions that would resolve
this %#@#@#@# issue. mick
mickc.
Click to expand...

Are you connected to Cox as your ISP or are you connecting through some
other ISP?
 
As Frank Saunders already indicated, your send failure is probably
due to being connected to a network other than Cox. I attempted to
connect to smtp.east.cox.net but was unable to do so, which was
the expected result since I'm not on their network.

Gary VanderMolen
 
Back
Top