Can't send or receive mail

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi. I'm new at this, so hang in there with me!

For the last few days I haven't been able to send or receive e-mail. My
internet carrier, At&t, walked me through checking to be sure all my settings
were correct, and still no luck.

I get a pop-up message when I attempt to send/receive mail and it's asking
me to verify the username and password, which I have over and over again. But
still nothing.

Is there a way I can reset my username and password and see if that will get
it to work?
 
Make sure you are not using incompatible third party security
software. Windows Mail is not compatible with most McAfee
or Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
 
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