can't send or receive email and I am using vista

  • Thread starter Thread starter Maynie
  • Start date Start date
M

Maynie

Up until about 9/25/08 I could receive and send email and then something
happen now I can't send or receive email in outlook.thunderbird or Eudora. I
have called my isp and they tell me all my setting are correct. I have called
so many time they know my voice now but they still can't get it to work. This
is the las message I got when I tried to use Windows Email.
I don't know a whole lot about setting but I will try if you can tel me what
to try.

The connection to the server has failed. Account: 'email.psu.edu', Server:
'email.psu.edu', Protocol: POP3, Port: 995, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E
 
Maynie said:
Up until about 9/25/08 I could receive and send email and then something
happen now I can't send or receive email in outlook.thunderbird or Eudora.
I
have called my isp and they tell me all my setting are correct. I have
called
so many time they know my voice now but they still can't get it to work.
This
is the las message I got when I tried to use Windows Email.
I don't know a whole lot about setting but I will try if you can tel me
what
to try.

The connection to the server has failed. Account: 'email.psu.edu', Server:
'email.psu.edu', Protocol: POP3, Port: 995, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E
Click to expand...

Check out the following:

http://kb.its.psu.edu/psu-all/hd/emailsettings/?searchterm=email

NB: the last line in the above page.

http://kb.its.psu.edu/psu-all/hd/popssl#winoutlkexp6

The latter is for Outlook Express, but WM uses the same settings.

HTH?
 
Maynie said:
Up until about 9/25/08 I could receive and send email and then something
happen now I can't send or receive email in outlook.thunderbird or Eudora.
I
have called my isp and they tell me all my setting are correct. I have
called
so many time they know my voice now but they still can't get it to work.
This
is the las message I got when I tried to use Windows Email.
I don't know a whole lot about setting but I will try if you can tel me
what
to try.

The connection to the server has failed. Account: 'email.psu.edu', Server:
'email.psu.edu', Protocol: POP3, Port: 995, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E
Click to expand...

Also see:

http://kb.its.psu.edu/psu-all/hd/configuring-windows-mail-in-vista/
 
I did try what you said and this is the new error. I am begining to think it
might be my computer. I have called psu so many time they know my user id and
my voice and they still can't tell me why this is happening.
thank you so much for the help you did try for me. I will keep trying.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test 55', Account:
'email.psu.edu', Server: 'smtp.psu.edu', Protocol: SMTP, Server Response:
'553 5.3.0 Relaying denied check mail first', Port: 25, Secure(SSL): No,
Server Error: 553, Error Number: 0x800CCC78
 
Did you do what the error message suggests, check your mail first
before sending?
If no improvement, replace smtp.psu.edu with the name of your ISP's
SMTP server. If you need help with that, who is your ISP?
--
Gary VanderMolen, MS-MVP (Mail)


Maynie said:
I did try what you said and this is the new error. I am begining to think it
might be my computer. I have called psu so many time they know my user id and
my voice and they still can't tell me why this is happening.
thank you so much for the help you did try for me. I will keep trying.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test 55', Account:
'email.psu.edu', Server: 'smtp.psu.edu', Protocol: SMTP, Server Response:
'553 5.3.0 Relaying denied check mail first', Port: 25, Secure(SSL): No,
Server Error: 553, Error Number: 0x800CCC78
--
MAYNIE


mac said:
Also see:

http://kb.its.psu.edu/psu-all/hd/configuring-windows-mail-in-vista/
Click to expand...
Click to expand...
 
Ok Gary I did what you said and now I can send well at least now they are in
my send box but still can't receive.
I switched from Verizon DSL to Comcast cable. In thecontrol panel box I
looked in the Network Connection. Broadband Connection is checked but says
disconnected WAN Miniport(PPPOE) and then Local Area Connectionis Network 4
NVIDIA nForce Networking is not checked. Should I only have one in the box??
And also when I open up my tools,Internet Accounts I have 3 items in that
box. One is my email andthe others are Directory Service.
When I go into Connection It says Local Area Network.
This is the new error
The connection to the server has failed. Account: 'email.psu.edu', Server:
'email.psu.edu', Protocol: POP3, Port: 995, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

--
MAYNIE


Gary VanderMolen said:
Did you do what the error message suggests, check your mail first
before sending?
If no improvement, replace smtp.psu.edu with the name of your ISP's
SMTP server. If you need help with that, who is your ISP?
--
Gary VanderMolen, MS-MVP (Mail)


Maynie said:
I did try what you said and this is the new error. I am begining to think it
might be my computer. I have called psu so many time they know my user id and
my voice and they still can't tell me why this is happening.
thank you so much for the help you did try for me. I will keep trying.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test 55', Account:
'email.psu.edu', Server: 'smtp.psu.edu', Protocol: SMTP, Server Response:
'553 5.3.0 Relaying denied check mail first', Port: 25, Secure(SSL): No,
Server Error: 553, Error Number: 0x800CCC78
--
MAYNIE


mac said:
Up until about 9/25/08 I could receive and send email and then something
happen now I can't send or receive email in outlook.thunderbird or Eudora.
I
have called my isp and they tell me all my setting are correct. I have
called
so many time they know my voice now but they still can't get it to work.
This
is the las message I got when I tried to use Windows Email.
I don't know a whole lot about setting but I will try if you can tel me
what
to try.

The connection to the server has failed. Account: 'email.psu.edu', Server:
'email.psu.edu', Protocol: POP3, Port: 995, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E
--
MAYNIE

Also see:

http://kb.its.psu.edu/psu-all/hd/configuring-windows-mail-in-vista/
Click to expand...
Click to expand...
Click to expand...
 
I found a lot of information about Penn State's email system here:
http://css.its.psu.edu/internet/email.html
Read the paragraph about "Authenticated SMTP" if you would rather not
bother with having to check mail before you can send.

There is no need to mess with your connection settings if your Internet
Explorer is working correctly. By default Windows Mail will use the same
connection that IE uses.

Unexplained connection failure in Windows Mail is usually caused by
interference from an antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

--
Gary VanderMolen, MS-MVP (Mail)


Maynie said:
Ok Gary I did what you said and now I can send well at least now they are in
my send box but still can't receive.
I switched from Verizon DSL to Comcast cable. In thecontrol panel box I
looked in the Network Connection. Broadband Connection is checked but says
disconnected WAN Miniport(PPPOE) and then Local Area Connectionis Network 4
NVIDIA nForce Networking is not checked. Should I only have one in the box??
And also when I open up my tools,Internet Accounts I have 3 items in that
box. One is my email andthe others are Directory Service.
When I go into Connection It says Local Area Network.
This is the new error
The connection to the server has failed. Account: 'email.psu.edu', Server:
'email.psu.edu', Protocol: POP3, Port: 995, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

--
MAYNIE


Gary VanderMolen said:
Did you do what the error message suggests, check your mail first
before sending?
If no improvement, replace smtp.psu.edu with the name of your ISP's
SMTP server. If you need help with that, who is your ISP?
--
Gary VanderMolen, MS-MVP (Mail)


Maynie said:
I did try what you said and this is the new error. I am begining to think it
might be my computer. I have called psu so many time they know my user id and
my voice and they still can't tell me why this is happening.
thank you so much for the help you did try for me. I will keep trying.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test 55', Account:
'email.psu.edu', Server: 'smtp.psu.edu', Protocol: SMTP, Server Response:
'553 5.3.0 Relaying denied check mail first', Port: 25, Secure(SSL): No,
Server Error: 553, Error Number: 0x800CCC78
--
MAYNIE


:


Up until about 9/25/08 I could receive and send email and then something
happen now I can't send or receive email in outlook.thunderbird or Eudora.
I
have called my isp and they tell me all my setting are correct. I have
called
so many time they know my voice now but they still can't get it to work.
This
is the las message I got when I tried to use Windows Email.
I don't know a whole lot about setting but I will try if you can tel me
what
to try.

The connection to the server has failed. Account: 'email.psu.edu', Server:
'email.psu.edu', Protocol: POP3, Port: 995, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E
--
MAYNIE

Also see:

http://kb.its.psu.edu/psu-all/hd/configuring-windows-mail-in-vista/
Click to expand...
Click to expand...
Click to expand...
 
I am getting really mad at this computer. When I try to download the windows
live it says I am notconnected to the internet but I am. when I tried to down
load my Tax Cut it said I was not connected. I think my computer needs a
little work done on it.
--
MAYNIE


Gary VanderMolen said:
I found a lot of information about Penn State's email system here:
http://css.its.psu.edu/internet/email.html
Read the paragraph about "Authenticated SMTP" if you would rather not
bother with having to check mail before you can send.

There is no need to mess with your connection settings if your Internet
Explorer is working correctly. By default Windows Mail will use the same
connection that IE uses.

Unexplained connection failure in Windows Mail is usually caused by
interference from an antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

--
Gary VanderMolen, MS-MVP (Mail)


Maynie said:
Ok Gary I did what you said and now I can send well at least now they are in
my send box but still can't receive.
I switched from Verizon DSL to Comcast cable. In thecontrol panel box I
looked in the Network Connection. Broadband Connection is checked but says
disconnected WAN Miniport(PPPOE) and then Local Area Connectionis Network 4
NVIDIA nForce Networking is not checked. Should I only have one in the box??
And also when I open up my tools,Internet Accounts I have 3 items in that
box. One is my email andthe others are Directory Service.
When I go into Connection It says Local Area Network.
This is the new error
The connection to the server has failed. Account: 'email.psu.edu', Server:
'email.psu.edu', Protocol: POP3, Port: 995, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

--
MAYNIE


Gary VanderMolen said:
Did you do what the error message suggests, check your mail first
before sending?
If no improvement, replace smtp.psu.edu with the name of your ISP's
SMTP server. If you need help with that, who is your ISP?
--
Gary VanderMolen, MS-MVP (Mail)


I did try what you said and this is the new error. I am begining to think it
might be my computer. I have called psu so many time they know my user id and
my voice and they still can't tell me why this is happening.
thank you so much for the help you did try for me. I will keep trying.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test 55', Account:
'email.psu.edu', Server: 'smtp.psu.edu', Protocol: SMTP, Server Response:
'553 5.3.0 Relaying denied check mail first', Port: 25, Secure(SSL): No,
Server Error: 553, Error Number: 0x800CCC78
--
MAYNIE


:


Up until about 9/25/08 I could receive and send email and then something
happen now I can't send or receive email in outlook.thunderbird or Eudora.
I
have called my isp and they tell me all my setting are correct. I have
called
so many time they know my voice now but they still can't get it to work.
This
is the las message I got when I tried to use Windows Email.
I don't know a whole lot about setting but I will try if you can tel me
what
to try.

The connection to the server has failed. Account: 'email.psu.edu', Server:
'email.psu.edu', Protocol: POP3, Port: 995, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E
--
MAYNIE

Also see:

http://kb.its.psu.edu/psu-all/hd/configuring-windows-mail-in-vista/
Click to expand...
Click to expand...
Click to expand...
 
Sorry for al the problems and thanks
--
MAYNIE


Gary VanderMolen said:
I found a lot of information about Penn State's email system here:
http://css.its.psu.edu/internet/email.html
Read the paragraph about "Authenticated SMTP" if you would rather not
bother with having to check mail before you can send.

There is no need to mess with your connection settings if your Internet
Explorer is working correctly. By default Windows Mail will use the same
connection that IE uses.

Unexplained connection failure in Windows Mail is usually caused by
interference from an antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

--
Gary VanderMolen, MS-MVP (Mail)


Maynie said:
Ok Gary I did what you said and now I can send well at least now they are in
my send box but still can't receive.
I switched from Verizon DSL to Comcast cable. In thecontrol panel box I
looked in the Network Connection. Broadband Connection is checked but says
disconnected WAN Miniport(PPPOE) and then Local Area Connectionis Network 4
NVIDIA nForce Networking is not checked. Should I only have one in the box??
And also when I open up my tools,Internet Accounts I have 3 items in that
box. One is my email andthe others are Directory Service.
When I go into Connection It says Local Area Network.
This is the new error
The connection to the server has failed. Account: 'email.psu.edu', Server:
'email.psu.edu', Protocol: POP3, Port: 995, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

--
MAYNIE


Gary VanderMolen said:
Did you do what the error message suggests, check your mail first
before sending?
If no improvement, replace smtp.psu.edu with the name of your ISP's
SMTP server. If you need help with that, who is your ISP?
--
Gary VanderMolen, MS-MVP (Mail)


I did try what you said and this is the new error. I am begining to think it
might be my computer. I have called psu so many time they know my user id and
my voice and they still can't tell me why this is happening.
thank you so much for the help you did try for me. I will keep trying.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test 55', Account:
'email.psu.edu', Server: 'smtp.psu.edu', Protocol: SMTP, Server Response:
'553 5.3.0 Relaying denied check mail first', Port: 25, Secure(SSL): No,
Server Error: 553, Error Number: 0x800CCC78
--
MAYNIE


:


Up until about 9/25/08 I could receive and send email and then something
happen now I can't send or receive email in outlook.thunderbird or Eudora.
I
have called my isp and they tell me all my setting are correct. I have
called
so many time they know my voice now but they still can't get it to work.
This
is the las message I got when I tried to use Windows Email.
I don't know a whole lot about setting but I will try if you can tel me
what
to try.

The connection to the server has failed. Account: 'email.psu.edu', Server:
'email.psu.edu', Protocol: POP3, Port: 995, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E
--
MAYNIE

Also see:

http://kb.its.psu.edu/psu-all/hd/configuring-windows-mail-in-vista/
Click to expand...
Click to expand...
Click to expand...
 
You can't fix your email problem until you first fix your connectivity problem.

--
Gary VanderMolen, MS-MVP (Mail)


Maynie said:
I am getting really mad at this computer. When I try to download the windows
live it says I am notconnected to the internet but I am. when I tried to down
load my Tax Cut it said I was not connected. I think my computer needs a
little work done on it.
--
MAYNIE


Gary VanderMolen said:
I found a lot of information about Penn State's email system here:
http://css.its.psu.edu/internet/email.html
Read the paragraph about "Authenticated SMTP" if you would rather not
bother with having to check mail before you can send.

There is no need to mess with your connection settings if your Internet
Explorer is working correctly. By default Windows Mail will use the same
connection that IE uses.

Unexplained connection failure in Windows Mail is usually caused by
interference from an antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

--
Gary VanderMolen, MS-MVP (Mail)


Maynie said:
Ok Gary I did what you said and now I can send well at least now they are in
my send box but still can't receive.
I switched from Verizon DSL to Comcast cable. In thecontrol panel box I
looked in the Network Connection. Broadband Connection is checked but says
disconnected WAN Miniport(PPPOE) and then Local Area Connectionis Network 4
NVIDIA nForce Networking is not checked. Should I only have one in the box??
And also when I open up my tools,Internet Accounts I have 3 items in that
box. One is my email andthe others are Directory Service.
When I go into Connection It says Local Area Network.
This is the new error
The connection to the server has failed. Account: 'email.psu.edu', Server:
'email.psu.edu', Protocol: POP3, Port: 995, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

--
MAYNIE


:

Did you do what the error message suggests, check your mail first
before sending?
If no improvement, replace smtp.psu.edu with the name of your ISP's
SMTP server. If you need help with that, who is your ISP?
--
Gary VanderMolen, MS-MVP (Mail)


I did try what you said and this is the new error. I am begining to think it
might be my computer. I have called psu so many time they know my user id and
my voice and they still can't tell me why this is happening.
thank you so much for the help you did try for me. I will keep trying.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test 55', Account:
'email.psu.edu', Server: 'smtp.psu.edu', Protocol: SMTP, Server Response:
'553 5.3.0 Relaying denied check mail first', Port: 25, Secure(SSL): No,
Server Error: 553, Error Number: 0x800CCC78
--
MAYNIE


:


Up until about 9/25/08 I could receive and send email and then something
happen now I can't send or receive email in outlook.thunderbird or Eudora.
I
have called my isp and they tell me all my setting are correct. I have
called
so many time they know my voice now but they still can't get it to work.
This
is the las message I got when I tried to use Windows Email.
I don't know a whole lot about setting but I will try if you can tel me
what
to try.

The connection to the server has failed. Account: 'email.psu.edu', Server:
'email.psu.edu', Protocol: POP3, Port: 995, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E
--
MAYNIE

Also see:

http://kb.its.psu.edu/psu-all/hd/configuring-windows-mail-in-vista/
Click to expand...
Click to expand...
Click to expand...
 
We're here to help. Once you get the connectivity fixed, come back
here if you need further help with your email.

--
Gary VanderMolen, MS-MVP (Mail)


Maynie said:
Sorry for al the problems and thanks
--
MAYNIE


Gary VanderMolen said:
I found a lot of information about Penn State's email system here:
http://css.its.psu.edu/internet/email.html
Read the paragraph about "Authenticated SMTP" if you would rather not
bother with having to check mail before you can send.

There is no need to mess with your connection settings if your Internet
Explorer is working correctly. By default Windows Mail will use the same
connection that IE uses.

Unexplained connection failure in Windows Mail is usually caused by
interference from an antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

--
Gary VanderMolen, MS-MVP (Mail)


Maynie said:
Ok Gary I did what you said and now I can send well at least now they are in
my send box but still can't receive.
I switched from Verizon DSL to Comcast cable. In thecontrol panel box I
looked in the Network Connection. Broadband Connection is checked but says
disconnected WAN Miniport(PPPOE) and then Local Area Connectionis Network 4
NVIDIA nForce Networking is not checked. Should I only have one in the box??
And also when I open up my tools,Internet Accounts I have 3 items in that
box. One is my email andthe others are Directory Service.
When I go into Connection It says Local Area Network.
This is the new error
The connection to the server has failed. Account: 'email.psu.edu', Server:
'email.psu.edu', Protocol: POP3, Port: 995, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

--
MAYNIE


:

Did you do what the error message suggests, check your mail first
before sending?
If no improvement, replace smtp.psu.edu with the name of your ISP's
SMTP server. If you need help with that, who is your ISP?
--
Gary VanderMolen, MS-MVP (Mail)


I did try what you said and this is the new error. I am begining to think it
might be my computer. I have called psu so many time they know my user id and
my voice and they still can't tell me why this is happening.
thank you so much for the help you did try for me. I will keep trying.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test 55', Account:
'email.psu.edu', Server: 'smtp.psu.edu', Protocol: SMTP, Server Response:
'553 5.3.0 Relaying denied check mail first', Port: 25, Secure(SSL): No,
Server Error: 553, Error Number: 0x800CCC78
--
MAYNIE


:


Up until about 9/25/08 I could receive and send email and then something
happen now I can't send or receive email in outlook.thunderbird or Eudora.
I
have called my isp and they tell me all my setting are correct. I have
called
so many time they know my voice now but they still can't get it to work.
This
is the las message I got when I tried to use Windows Email.
I don't know a whole lot about setting but I will try if you can tel me
what
to try.

The connection to the server has failed. Account: 'email.psu.edu', Server:
'email.psu.edu', Protocol: POP3, Port: 995, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E
--
MAYNIE

Also see:

http://kb.its.psu.edu/psu-all/hd/configuring-windows-mail-in-vista/
Click to expand...
Click to expand...
Click to expand...
 
Gary VanderMolen said:
I found a lot of information about Penn State's email system here:
http://css.its.psu.edu/internet/email.html
Read the paragraph about "Authenticated SMTP" if you would rather not
bother with having to check mail before you can send.

There is no need to mess with your connection settings if your Internet
Explorer is working correctly. By default Windows Mail will use the same
connection that IE uses.

Unexplained connection failure in Windows Mail is usually caused by
interference from an antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

--
Gary VanderMolen, MS-MVP (Mail)


Maynie said:
Ok Gary I did what you said and now I can send well at least now they are in
my send box but still can't receive.
I switched from Verizon DSL to Comcast cable. In thecontrol panel box I
looked in the Network Connection. Broadband Connection is checked but says
disconnected WAN Miniport(PPPOE) and then Local Area Connectionis Network 4
NVIDIA nForce Networking is not checked. Should I only have one in the box??
And also when I open up my tools,Internet Accounts I have 3 items in that
box. One is my email andthe others are Directory Service.
When I go into Connection It says Local Area Network.
This is the new error
The connection to the server has failed. Account: 'email.psu.edu', Server:
'email.psu.edu', Protocol: POP3, Port: 995, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

--
MAYNIE


Gary VanderMolen said:
Did you do what the error message suggests, check your mail first
before sending?
If no improvement, replace smtp.psu.edu with the name of your ISP's
SMTP server. If you need help with that, who is your ISP?
--
Gary VanderMolen, MS-MVP (Mail)


I did try what you said and this is the new error. I am begining to think it
might be my computer. I have called psu so many time they know my user id and
my voice and they still can't tell me why this is happening.
thank you so much for the help you did try for me. I will keep trying.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test 55', Account:
'email.psu.edu', Server: 'smtp.psu.edu', Protocol: SMTP, Server Response:
'553 5.3.0 Relaying denied check mail first', Port: 25, Secure(SSL): No,
Server Error: 553, Error Number: 0x800CCC78
--
MAYNIE


:


Up until about 9/25/08 I could receive and send email and then something
happen now I can't send or receive email in outlook.thunderbird or Eudora.
I
have called my isp and they tell me all my setting are correct. I have
called
so many time they know my voice now but they still can't get it to work.
This
is the las message I got when I tried to use Windows Email.
I don't know a whole lot about setting but I will try if you can tel me
what
to try.

The connection to the server has failed. Account: 'email.psu.edu', Server:
'email.psu.edu', Protocol: POP3, Port: 995, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E
--
MAYNIE

Also see:

http://kb.its.psu.edu/psu-all/hd/configuring-windows-mail-in-vista/
Click to expand...
Click to expand...
Click to expand...
does anybody knows what is the server error 554 0x800CCC78?..I saw ppl
having almost similar errors number but not 554...where can I dinf out what
that means?
 
The error number by itself is not very helpful.
Always right-click on your error message, copy, then paste it into
a reply here. We can't do much troubleshooting without the
complete error message.

Gary VanderMolen, Microsoft MVP (Mail)[/QUOTE]
does anybody knows what is the server error 554 0x800CCC78?..I saw ppl
having almost similar errors number but not 554...where can I dinf out what
that means?
 
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