can't send emails

  • Thread starter Thread starter Kelly
  • Start date Start date
K

Kelly

I can not send outgoing mail in windows mail. I called my internet company
and they cant figure it out either. I can receive, but i can't send. someone
please help.. this is the error message i get....

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

Account: 'pop.east.cox.net', Server: 'smtp.east.cox.net', Protocol: SMTP,
Server Response: '550 5.1.1 relaying not allowed', Port: 25, Secure(SSL):
No, Server Error: 550, Error Number: 0x800CCC79
 
The key part of the error message is "relaying not allowed."
When you got that error message, was your Internet connection coming
from Cox?

Try this:
Go to Tools, Accounts, select that account, Properties, Servers.
Enable the "My server requires authentication" option. Click OK.
Now try sending.
 
Yes.


--
Windows 7 RC
http://get.live.com/wlmail/overview
http://download.live.com/wlmail

jody jensen said:
has anyone figured out how to send emails with windows mail ?
Kelly said:
I can not send outgoing mail in windows mail. I called my internet company
and they cant figure it out either. I can receive, but i can't send.
someone
please help.. this is the error message i get....

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service provider.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service provider.

Account: 'pop.east.cox.net', Server: 'smtp.east.cox.net', Protocol: SMTP,
Server Response: '550 5.1.1 relaying not allowed', Port: 25,
Secure(SSL):
No, Server Error: 550, Error Number: 0x800CCC79
 
Nope. No one has figured it out. How could Microsoft release a mail
program that won't send???
Seriously, if you need help, right-click on your error message, copy,
then paste it into a reply here.
We can't do much troubleshooting without the complete error message.
 
Gary VanderMolen said:
Nope. No one has figured it out. How could Microsoft release a mail
program that won't send???
Seriously, if you need help, right-click on your error message, copy,
then paste it into a reply here.
We can't do much troubleshooting without the complete error message.
 
Don Ameche said:
The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'6666', Account: 'Ameche', Server: 'smtp.att.yahoo.com', Protocol: SMTP,
Server Response: '553 From address not verified - see
http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html',
Port: 25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC78
 
Port 25 is not recommended for that mail server. Change it to port 465
with SSL. The correct settings are documented here:
http://www.att.com/esupport/article.jsp?sid=KB401738

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen


Don Ameche said:
Don Ameche said:
The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'6666', Account: 'Ameche', Server: 'smtp.att.yahoo.com', Protocol: SMTP,
Server Response: '553 From address not verified - see
http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html',
Port: 25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC78
 
Here is my problem. Finally got Windows Live Mail to work fine. Yesterday I
sent out one e-mail and got the following error message:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Live Mail", and read
the "I'm having problems sending e-mail" section. If you need help
determining the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '<Unknown>'.

Subject 'Fw:Turbo Tax- Instant $10 Savings - One Week Only!'
Server Error: 550
Server Response: 550 5.5.0 <> missing or malformed local part
Server: 'smtp.comcast.net'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 25
Secure(SSL): No

I can still send and receive e-mails, but I cannot get rid of this error
message- every time I try and sync my mail, it comes up and I cannot delete
it. Driving me crazy- any suggestions?

Gary VanderMolen (MVP) said:
Port 25 is not recommended for that mail server. Change it to port 465
with SSL. The correct settings are documented here:
http://www.att.com/esupport/article.jsp?sid=KB401738

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen


Don Ameche said:
Don Ameche said:
The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'6666', Account: 'Ameche', Server: 'smtp.att.yahoo.com', Protocol: SMTP,
Server Response: '553 From address not verified - see
http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html',
Port: 25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC78

.
 
You aren't using Yahoo, so your problem is completely different from the
OP's.

Change the SMTP port to 587 and make sure: My Server Requires
Authentication is checked.

How do I set up/configure Outlook Express, Windows Mail & Windows Live
Mail for Comcast email?
http://www.comcast.com/customers/faq/FaqDetails.ashx?Id=2288
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


Rocknrobn said:
Here is my problem. Finally got Windows Live Mail to work fine.
Yesterday I
sent out one e-mail and got the following error message:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Live Mail", and
read
the "I'm having problems sending e-mail" section. If you need help
determining the proper server settings, please contact your e-mail
service
provider.

The rejected e-mail address was '<Unknown>'.

Subject 'Fw:Turbo Tax- Instant $10 Savings - One Week Only!'
Server Error: 550
Server Response: 550 5.5.0 <> missing or malformed local part
Server: 'smtp.comcast.net'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 25
Secure(SSL): No

I can still send and receive e-mails, but I cannot get rid of this error
message- every time I try and sync my mail, it comes up and I cannot
delete
it. Driving me crazy- any suggestions?

Gary VanderMolen (MVP) said:
Port 25 is not recommended for that mail server. Change it to port 465
with SSL. The correct settings are documented here:
http://www.att.com/esupport/article.jsp?sid=KB401738

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen


Don Ameche said:
:


The message could not be sent. The authentication setting might not
be correct for your outgoing e-mail [SMTP] server. For help solving
this problem, go to Help, search for "Troubleshoot Windows Mail",
and read the "I'm having problems sending e-mail" section. If you
need help determining the proper server settings, please contact
your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'.
Subject
'6666', Account: 'Ameche', Server: 'smtp.att.yahoo.com', Protocol:
SMTP,
Server Response: '553 From address not verified - see
http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html',
Port: 25, Secure(SSL): No, Server Error: 553, Error Number:
0x800CCC78

.
 
"The rejected e-mail address was '<Unknown>'."

Did you address it? Also, you could be having interference from your
antivirus program - but I think we need to clarify addressing the email
first . . . . .


Rocknrobn said:
Here is my problem. Finally got Windows Live Mail to work fine. Yesterday
I
sent out one e-mail and got the following error message:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Live Mail", and read
the "I'm having problems sending e-mail" section. If you need help
determining the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '<Unknown>'.

Subject 'Fw:Turbo Tax- Instant $10 Savings - One Week Only!'
Server Error: 550
Server Response: 550 5.5.0 <> missing or malformed local part
Server: 'smtp.comcast.net'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 25
Secure(SSL): No

I can still send and receive e-mails, but I cannot get rid of this error
message- every time I try and sync my mail, it comes up and I cannot
delete
it. Driving me crazy- any suggestions?

Gary VanderMolen (MVP) said:
Port 25 is not recommended for that mail server. Change it to port 465
with SSL. The correct settings are documented here:
http://www.att.com/esupport/article.jsp?sid=KB401738

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen


Don Ameche said:
:


The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read
the "I'm having problems sending e-mail" section. If you need help
determining the proper server settings, please contact your e-mail
service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'6666', Account: 'Ameche', Server: 'smtp.att.yahoo.com', Protocol:
SMTP,
Server Response: '553 From address not verified - see
http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html',
Port: 25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC78

.
 
If there is no recipient, then Windows Mail will complain that the message
cannot be sent. It won't even try. So the AV problem is the likely one.


slk759 said:
"The rejected e-mail address was '<Unknown>'."

Did you address it? Also, you could be having interference from your
antivirus program - but I think we need to clarify addressing the email
first . . . . .


Rocknrobn said:
Here is my problem. Finally got Windows Live Mail to work fine. Yesterday
I
sent out one e-mail and got the following error message:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Live Mail", and
read
the "I'm having problems sending e-mail" section. If you need help
determining the proper server settings, please contact your e-mail
service
provider.

The rejected e-mail address was '<Unknown>'.

Subject 'Fw:Turbo Tax- Instant $10 Savings - One Week Only!'
Server Error: 550
Server Response: 550 5.5.0 <> missing or malformed local part
Server: 'smtp.comcast.net'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 25
Secure(SSL): No

I can still send and receive e-mails, but I cannot get rid of this error
message- every time I try and sync my mail, it comes up and I cannot
delete
it. Driving me crazy- any suggestions?

Gary VanderMolen (MVP) said:
Port 25 is not recommended for that mail server. Change it to port 465
with SSL. The correct settings are documented here:
http://www.att.com/esupport/article.jsp?sid=KB401738

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen



:


The message could not be sent. The authentication setting might not
be correct for your outgoing e-mail [SMTP] server. For help solving
this problem, go to Help, search for "Troubleshoot Windows Mail", and
read the "I'm having problems sending e-mail" section. If you need
help determining the proper server settings, please contact your
e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'6666', Account: 'Ameche', Server: 'smtp.att.yahoo.com', Protocol:
SMTP,
Server Response: '553 From address not verified - see
http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html',
Port: 25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC78

.
 
Open the Outbox folder and delete all messages in that folder.
At least one message in your Outbox folder appears to be corrupt.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen


Rocknrobn said:
Here is my problem. Finally got Windows Live Mail to work fine. Yesterday I
sent out one e-mail and got the following error message:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Live Mail", and read
the "I'm having problems sending e-mail" section. If you need help
determining the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '<Unknown>'.

Subject 'Fw:Turbo Tax- Instant $10 Savings - One Week Only!'
Server Error: 550
Server Response: 550 5.5.0 <> missing or malformed local part
Server: 'smtp.comcast.net'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 25
Secure(SSL): No

I can still send and receive e-mails, but I cannot get rid of this error
message- every time I try and sync my mail, it comes up and I cannot delete
it. Driving me crazy- any suggestions?

Gary VanderMolen (MVP) said:
Port 25 is not recommended for that mail server. Change it to port 465
with SSL. The correct settings are documented here:
http://www.att.com/esupport/article.jsp?sid=KB401738

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen


Don Ameche said:
:


The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'6666', Account: 'Ameche', Server: 'smtp.att.yahoo.com', Protocol: SMTP,
Server Response: '553 From address not verified - see
http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html',
Port: 25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC78

.
 
Rocknrobn said:
Here is my problem. Finally got Windows Live Mail to work fine. Yesterday
I
sent out one e-mail and got the following error message:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Live Mail", and read
the "I'm having problems sending e-mail" section. If you need help
determining the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '<Unknown>'.

Subject 'Fw:Turbo Tax- Instant $10 Savings - One Week Only!'
Server Error: 550
Server Response: 550 5.5.0 <> missing or malformed local part
Server: 'smtp.comcast.net'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 25
Secure(SSL): No

I can still send and receive e-mails, but I cannot get rid of this error
message- every time I try and sync my mail, it comes up and I cannot
delete
it. Driving me crazy- any suggestions?

Gary VanderMolen (MVP) said:
Port 25 is not recommended for that mail server. Change it to port 465
with SSL. The correct settings are documented here:
http://www.att.com/esupport/article.jsp?sid=KB401738

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen


Don Ameche said:
:


The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read
the "I'm having problems sending e-mail" section. If you need help
determining the proper server settings, please contact your e-mail
service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'6666', Account: 'Ameche', Server: 'smtp.att.yahoo.com', Protocol:
SMTP,
Server Response: '553 From address not verified - see
http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html',
Port: 25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC78

.
 
Gary. Thank you very much. This advice fixed my problem.

Gary VanderMolen said:
The key part of the error message is "relaying not allowed."
When you got that error message, was your Internet connection coming
from Cox?

Try this:
Go to Tools, Accounts, select that account, Properties, Servers.
Enable the "My server requires authentication" option. Click OK.
Now try sending.

--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen


Kelly said:
I can not send outgoing mail in windows mail. I called my internet company
and they cant figure it out either. I can receive, but i can't send. someone
please help.. this is the error message i get....

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

Account: 'pop.east.cox.net', Server: 'smtp.east.cox.net', Protocol: SMTP,
Server Response: '550 5.1.1 relaying not allowed', Port: 25, Secure(SSL):
No, Server Error: 550, Error Number: 0x800CCC79
 
You're very welcome. Thanks for reporting back.

--
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


jah wobble's granny said:
Gary. Thank you very much. This advice fixed my problem.

Gary VanderMolen said:
The key part of the error message is "relaying not allowed."
When you got that error message, was your Internet connection coming
from Cox?

Try this:
Go to Tools, Accounts, select that account, Properties, Servers.
Enable the "My server requires authentication" option. Click OK.
Now try sending.

--
Gary VanderMolen, MS-MVP (Mail)
http://mvp.support.microsoft.com/profile/VanderMolen


Kelly said:
I can not send outgoing mail in windows mail. I called my internet company
and they cant figure it out either. I can receive, but i can't send. someone
please help.. this is the error message i get....

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

Account: 'pop.east.cox.net', Server: 'smtp.east.cox.net', Protocol: SMTP,
Server Response: '550 5.1.1 relaying not allowed', Port: 25, Secure(SSL):
No, Server Error: 550, Error Number: 0x800CCC79
 
Changed the ports and have "verified" the email. Still get

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test',
Account: 'pop.att.yahoo.com', Server: 'smtp.att.yahoo.com', Protocol: SMTP,
Server Response: '553 From address not verified - see
http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html',
Port: 465, Secure(SSL): Yes, Server Error: 553, Error Number: 0x800CCC78

Sam Hobbs said:
If there is no recipient, then Windows Mail will complain that the message
cannot be sent. It won't even try. So the AV problem is the likely one.


slk759 said:
"The rejected e-mail address was '<Unknown>'."

Did you address it? Also, you could be having interference from your
antivirus program - but I think we need to clarify addressing the email
first . . . . .


Rocknrobn said:
Here is my problem. Finally got Windows Live Mail to work fine. Yesterday
I
sent out one e-mail and got the following error message:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Live Mail", and
read
the "I'm having problems sending e-mail" section. If you need help
determining the proper server settings, please contact your e-mail
service
provider.

The rejected e-mail address was '<Unknown>'.

Subject 'Fw:Turbo Tax- Instant $10 Savings - One Week Only!'
Server Error: 550
Server Response: 550 5.5.0 <> missing or malformed local part
Server: 'smtp.comcast.net'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 25
Secure(SSL): No

I can still send and receive e-mails, but I cannot get rid of this error
message- every time I try and sync my mail, it comes up and I cannot
delete
it. Driving me crazy- any suggestions?

:

Port 25 is not recommended for that mail server. Change it to port 465
with SSL. The correct settings are documented here:
http://www.att.com/esupport/article.jsp?sid=KB401738

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen



:


The message could not be sent. The authentication setting might not
be correct for your outgoing e-mail [SMTP] server. For help solving
this problem, go to Help, search for "Troubleshoot Windows Mail", and
read the "I'm having problems sending e-mail" section. If you need
help determining the proper server settings, please contact your
e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'6666', Account: 'Ameche', Server: 'smtp.att.yahoo.com', Protocol:
SMTP,
Server Response: '553 From address not verified - see
http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html',
Port: 25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC78

.

.
 
The server is complaining because you are using a From address that is not
associated with that account. When using a different From address, you must
first verify that you own that address. You may have tried that procedure,
but it did not 'take'. Try again:

http://help.yahoo.com/l/us/yahoo/mail/classic/manage/sendfrom-07.html

Gary VanderMolen, Microsoft MVP (Mail)


"Roger" wrote in message
Changed the ports and have "verified" the email. Still get

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test',
Account: 'pop.att.yahoo.com', Server: 'smtp.att.yahoo.com', Protocol: SMTP,
Server Response: '553 From address not verified - see
http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html',
Port: 465, Secure(SSL): Yes, Server Error: 553, Error Number: 0x800CCC78

Sam Hobbs said:
If there is no recipient, then Windows Mail will complain that the message
cannot be sent. It won't even try. So the AV problem is the likely one.


slk759 said:
"The rejected e-mail address was '<Unknown>'."

Did you address it? Also, you could be having interference from your
antivirus program - but I think we need to clarify addressing the email
first . . . . .


Rocknrobn said:
Here is my problem. Finally got Windows Live Mail to work fine. Yesterday
I
sent out one e-mail and got the following error message:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Live Mail", and
read
the "I'm having problems sending e-mail" section. If you need help
determining the proper server settings, please contact your e-mail
service
provider.

The rejected e-mail address was '<Unknown>'.

Subject 'Fw:Turbo Tax- Instant $10 Savings - One Week Only!'
Server Error: 550
Server Response: 550 5.5.0 <> missing or malformed local part
Server: 'smtp.comcast.net'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 25
Secure(SSL): No

I can still send and receive e-mails, but I cannot get rid of this error
message- every time I try and sync my mail, it comes up and I cannot
delete
it. Driving me crazy- any suggestions?

:

Port 25 is not recommended for that mail server. Change it to port 465
with SSL. The correct settings are documented here:
http://www.att.com/esupport/article.jsp?sid=KB401738

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen



:


The message could not be sent. The authentication setting might not
be correct for your outgoing e-mail [SMTP] server. For help solving
this problem, go to Help, search for "Troubleshoot Windows Mail", and
read the "I'm having problems sending e-mail" section. If you need
help determining the proper server settings, please contact your
e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'6666', Account: 'Ameche', Server: 'smtp.att.yahoo.com', Protocol:
SMTP,
Server Response: '553 From address not verified - see
http://help.yahoo.com/l/us/yahoo/mail/original/manage/sendfrom-07.html',
Port: 25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC78

.

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