Can't send emails or delete certain emails

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Guest

HELPPPPPPPPPPPPPPP!!!!!! I can't send emails or delete those I have sent to
the delete folder. Please tell me there is a fix.
 
Tracy said:
HELPPPPPPPPPPPPPPP!!!!!! I can't send emails or delete those I have sent
to
the delete folder. Please tell me there is a fix.
Click to expand...

What happens when you try to send email? Give the complete error message.

What anti-virus are you using?
Email scanning should be turned off in any anti-virus. It provides no
protection not provided by the regular resident program.
Beside that, McAfee and Norton are not compatible with Windows Mail.
 
it says an unkown error has occured. I took mcafee off the computer and it
still does not work
 
Frank Saunders said:
What happens when you try to send email? Give the complete error message.

What anti-virus are you using?
Email scanning should be turned off in any anti-virus. It provides no
protection not provided by the regular resident program.
Beside that, McAfee and Norton are not compatible with Windows Mail.
Click to expand...


Hi Frank
I have email scan turned off in my antivirus prog - but what do you mean by
the phrase 'by the regular resident programme'?
But I have it on in the free Zone Alarm - i.e Mail Safe, 'the important
supplement to antivirus software'.
Should that be off as well? I cannot say I notice a great difference when
sending or receiving mail.
Rgds
Antioch
 
So the error message is identical in both cases:
a) when you try to empty the Deleted Items folder, and
b) when you try to send?

Somehow I find that hard to believe.
Is there a message stuck in the Outbox?

Gary VanderMolen
 
Hi Frank
I have email scan turned off in my antivirus prog - but what do you mean
by the phrase 'by the regular resident programme'?
But I have it on in the free Zone Alarm - i.e Mail Safe, 'the important
supplement to antivirus software'.
Should that be off as well? I cannot say I notice a great difference when
sending or receiving mail.
Click to expand...


The anti-virus has (should have) a part that is resident (running all the
time). This will catch any virus you try to open or save without having the
addition of email scanning to slow down email and screw things up.

I've definitely read of users having problems with ZA's Mail Safe. Anything
scanning email will slow it down and cause problems.
 
Frank Saunders said:
The anti-virus has (should have) a part that is resident (running all the
time). This will catch any virus you try to open or save without having
the addition of email scanning to slow down email and screw things up.

I've definitely read of users having problems with ZA's Mail Safe.
Anything scanning email will slow it down and cause problems.
Click to expand...

Thank you Frank - its off in both
Rgds
Antioch
 
when i try to delete the items in the delete folder i get the unknowm error
message. when i try to send emails they go to the outbox and just sit there
 
Do you mean Windows Live Hotmail? I have an MSN account and am using live
hotmail currently. Can I use it in windows mail or would I have the same
problems?

Tracy
 
No, I mean exactly what I said before. Did you go to the URL?
Your MSN account will work fine in Windows Live Mail.

Gary VanderMolen
 
Frank,
I have the same problem as the person above. I used the utility to compact
and repair. But when I try to Clear Outbox, I get the following error
message:
System.DllNotFoundException: Unable to load DLL 'scxout.dll'. The specified
module could not be found. Exception from HRESULT: 0x8007007E at
WMUtil.MWMUtil1.xout (Int Ptr pszName, XoutcallbackProcx) at WMUtil.frm
WMUtil1.btnxout_Click (Object sender, Event Args e)
And then I still have the same problems as before.
Any help would be GREATLY appreciated.
Kelly
 
Kelly said:
Frank,
I have the same problem as the person above. I used the utility to
compact
and repair. But when I try to Clear Outbox, I get the following error
message:
System.DllNotFoundException: Unable to load DLL 'scxout.dll'. The
specified
module could not be found. Exception from HRESULT: 0x8007007E at
WMUtil.MWMUtil1.xout (Int Ptr pszName, XoutcallbackProcx) at WMUtil.frm
WMUtil1.btnxout_Click (Object sender, Event Args e)
And then I still have the same problems as before.
Any help would be GREATLY appreciated.
Click to expand...

Make sure that 'scxout.dll' and WMUtil.exe are located together in
the same folder, both are downloaded from the web site,
then execute WMUTIL from said folder.
 
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