Can't send Email

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G

Guest

I installed MS Office 2003 Professional Edition and after numerous hours on the phone with the trouble desk am able to receive Email and some mail goes out but not on a reliable basis. Can anyone out there help
Pat
 
-----Original Message-----
I installed MS Office 2003 Professional Edition and
Click to expand...
after numerous hours on the phone with the trouble desk
am able to receive Email and some mail goes out but not
on a reliable basis. Can anyone out there help?
Pat
.
Open your outbox and check if the "unsent" emails are
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stck in the outbox. If they are look at the date for the
emails. IF they are grouped under a date heading
of "NONE"; then this is your problem. They should be
under a heading of "today".

If this is happening to you, I am sorry, as I don't have
an answer but I do have this problem and am looking for a
solution.
 
I think my problem is similar. I Cannot send/receive email after
installing Office Pro 2003 including Outlook 2003. Using Windows 2000
OS, auto updated regularly. I Have done everything I can find to do so
far at support:
Have uninstalled and reinstalled Outlook 2003
Have used detect and repair function at Add/Remove Programs
Have changed profile at Control Panel - Mail
Have changed profile in Outlook 2003
Have renamed file outcmd.dat to outcmd.old
Have confirmed ISP server settings are correct
Rebooted after every fix attempt.

Can access email at ISP web server
Can access internet
Have not installed any other programs since installed Office 2003 Pro.
Still cannot send or receive email in Outlook 2003.
-Jb
 
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