can't send email

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I have been using windows mail for several months but now I can't send email
I am using .....road runner...vista...norton....
This is the error:

Account: 'pop-server.si.rr.com', Server: 'smtp-server.si.rr.com', Protocol:
SMTP, Server Response: '553 5.0.0 <... Unbalanced '<'', Port: 25,
Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC79

I set the authentication setting and it stll doesn't work also, disabled
email scanning.
Please help. tried help lines at rr & norton neither could fix it
 
grammiedee said:
I have been using windows mail for several months but now I can't send
email
I am using .....road runner...vista...norton....
This is the error:

Account: 'pop-server.si.rr.com', Server: 'smtp-server.si.rr.com',
Protocol:
SMTP, Server Response: '553 5.0.0 <... Unbalanced '<'', Port: 25,
Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC79

I set the authentication setting and it stll doesn't work also, disabled
email scanning.
Please help. tried help lines at rr & norton neither could fix it
Click to expand...
Do you have a message in the Outbox with a < somewhere in the
email address? If so, try deleting it.

If you have other messages building up in the Outbox, download
and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also
works in other folders. If you don't know whether to use the
32-bit version or the 64-bit version, try the 32-bit version
first. Certain common antivirus programs, such as most of
those from Norton or McAfee, or a recent one from Trend,
tend to cause various problems in Windows Mail, although
seldom immediately. If you plan to keep Norton, remember
where to find the fix - you may need it again.
 
grammiedee said:
I have been using windows mail for several months but now I can't send
email
I am using .....road runner...vista...norton....
This is the error:

Account: 'pop-server.si.rr.com', Server: 'smtp-server.si.rr.com',
Protocol:
SMTP, Server Response: '553 5.0.0 <... Unbalanced '<'', Port: 25,
Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC79

I set the authentication setting and it stll doesn't work also, disabled
email scanning.
Please help. tried help lines at rr & norton neither could fix it
Click to expand...

Open the message in the Preview pane or it's own window and press Ctrl-F3.
Look at each header line for an address like <name @ isp.net> without the
final '>'. Note I had to put spaces around the '@'.
 
Ahhh! Help! When sending and receiving emails error ox800cc69 pops up??
Checked all settings correct, server of no help, stating its a microsoft
problem. Any assistance would be highly appreciated by this
grandmother...Bless you.
 
That's not enough information. Right-click on the error message, copy,
then paste it into a reply here. We need to see all that diagnostic information.
 
Ran the fix ....All is working now...THANKS!

[email protected] said:
Do you have a message in the Outbox with a < somewhere in the
email address? If so, try deleting it.

If you have other messages building up in the Outbox, download
and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also
works in other folders. If you don't know whether to use the
32-bit version or the 64-bit version, try the 32-bit version
first. Certain common antivirus programs, such as most of
those from Norton or McAfee, or a recent one from Trend,
tend to cause various problems in Windows Mail, although
seldom immediately. If you plan to keep Norton, remember
where to find the fix - you may need it again.
Click to expand...
 
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