can't send email

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Guest

I receve mail but can't send, I get the message that my connection was lost
E-mail scanning encountered a problem: this email message cannot be
sent.McAfee recommends that you resend this message from your email program.
NOTE : I thought that is were I was sending from.
It also puts the email in my sent item box. email scan problem.
any help would be thankful.
 
I have the same problem. It just started about 5 days ago. My husband can
send with no difficulty. However, it puts mine in my outbox. I use windows
mail. However, from my daughter's PC, where you are directly on the web, I
can send. I have checked help and all of my settings match my husband's
exactly. Please, help.
 
Jack said:
I receve mail but can't send, I get the message that my connection was lost
E-mail scanning encountered a problem: this email message cannot be
sent.McAfee recommends that you resend this message from your email program.
NOTE : I thought that is were I was sending from.
It also puts the email in my sent item box. email scan problem.
any help would be thankful.
Click to expand...

Uninstall McAfee. It is in all probability the cause of your issues. Use
the built-in Windows Firewall and one of these recommended antivirus
programs instead: NOD32, Kaspersky, or Avast (if you want free).


Malke
 
Dale said:
I have the same problem. It just started about 5 days ago. My husband can
send with no difficulty. However, it puts mine in my outbox. I use windows
mail. However, from my daughter's PC, where you are directly on the web, I
can send. I have checked help and all of my settings match my husband's
exactly. Please, help.
Click to expand...

Next time please make a new post and include all details instead of
injecting your question into someone else's thread. You have no way of
knowing if you have the same problem as the Original Poster. In the
meantime, please see this:

The most common problems for people having trouble sending/receiving
email are:

1. You are using the wrong mail server settings. Check your ISP's
website ( or that of your web hosting company if your mail host is other
than your ISP) for the correct mail server settings for POP (Incoming)
and SMTP (outgoing). Most ISP's will also have a "walkthrough" to show
you how to set up mail using popular email clients such as Outlook
Express, Eudora, and Thunderbird. If they don't have instructions for
Windows Mail yet, use the ones for Outlook Express.

2. You have "outgoing mail server requires authentication" checked when
it does not. Or vice versa.

3. You are trying to send mail through an SMTP server that isn't your
regular ISP; i.e., you are trying to send mail through AT&T's server
when your ISP is Comcast. Some ISP's care about this and some don't.

4. Your user name and/or password are incorrect. Yes, you do have a user
name and password for your email. It probably has just been a long time
since you set this up (or someone else set it up for you) and you've
forgotten. Look through your ISP-related documentation or contact your
ISP. They will be able to tell you your user name and assign you a new
password.

5. Your antivirus is set to scan emails and/or is one that causes
problems with your operating system (such as McAfee in Vista). Turn this
option off since it doesn't provide you any extra protection and tends
to cause problems. If you have McAfee, uninstall it and use a better
antivirus such as NOD32, Kaspersky, or Avast (if you want free).


Malke
 
Jack Thorman said:
I receve mail but can't send, I get the message that my connection was
lost
E-mail scanning encountered a problem: this email message cannot be
sent.McAfee recommends that you resend this message from your email
program.
NOTE : I thought that is were I was sending from.
It also puts the email in my sent item box. email scan problem.
any help would be thankful.
Click to expand...

First, uninstall anything from McAfee or Norton. Turn off ay scanning of
email or EML files in any other anti-virus.
Remove your mail account and turn off WinMail.
Restart WinMail and re-enter your mail account.
Go to http://www.oehelp.com/WMUtil/ and follow the instructions for cleaning
up the Outbox.
 
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