cant send email to certain accounts

  • Thread starter Thread starter no1broncoga
  • Start date Start date
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no1broncoga

I started having an issue sending emails to any .net account yesterday. Here
is the error I keep getting. I also can not get the Windows Mail help to
open up. I click on it hit OK when the box pops up and nothing else happens.
Thanks

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed) '. Subject 'Fw:
Psalm 55:22', Account: 'pop-server.tampabay.rr.com (1)', Server:
'smtp-server.tampabay.rr.com', Protocol: SMTP, Server Response: '501 5.5.2
RCPT TO syntax error', Port: 25, Secure(SSL): No, Server Error: 501, Error
Number: 0x800CCC79
 
Yes...nothing has changed. I have been using this account and sending to
this email address for over 4 months. It seems like some kind of upgrade
caused a problem. My husband uses Outlook express using the same domain and
sent to the same address using our wireless connection with no problem. I
can't send using Windows mail. I also spoke with the receiver and no issues
on her end with receiving or sending email. It appears to be a Windows issue
since I can send to other domains. The main problem appears to be anyone
with a .net domain. I have tried sending to comcast.net, charter.net and
bellsouth.net and get the same error msg on all.

PA Bear said:
Have you EVER been able to send email using those settings?
I started having an issue sending emails to any .net account yesterday.
Here is the error I keep getting. I also can not get the Windows Mail
help
to open up. I click on it hit OK when the box pops up and nothing else
happens. Thanks

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed) '. Subject 'Fw:
Psalm 55:22', Account: 'pop-server.tampabay.rr.com (1)', Server:
'smtp-server.tampabay.rr.com', Protocol: SMTP, Server Response: '501 5.5.2
RCPT TO syntax error', Port: 25, Secure(SSL): No, Server Error: 501, Error
Number: 0x800CCC79
Click to expand...

.
Click to expand...
 
If you aren't doing it, then something else is adding that illegal space
character at the end of '.net'.
Which antivirus are you running? Some of them cause problems with
Windows Mail after installing antivirus program updates.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen


no1broncoga said:
Yes...nothing has changed. I have been using this account and sending to
this email address for over 4 months. It seems like some kind of upgrade
caused a problem. My husband uses Outlook express using the same domain and
sent to the same address using our wireless connection with no problem. I
can't send using Windows mail. I also spoke with the receiver and no issues
on her end with receiving or sending email. It appears to be a Windows issue
since I can send to other domains. The main problem appears to be anyone
with a .net domain. I have tried sending to comcast.net, charter.net and
bellsouth.net and get the same error msg on all.

PA Bear said:
Have you EVER been able to send email using those settings?
I started having an issue sending emails to any .net account yesterday.
Here is the error I keep getting. I also can not get the Windows Mail
help
to open up. I click on it hit OK when the box pops up and nothing else
happens. Thanks

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed) '. Subject 'Fw:
Psalm 55:22', Account: 'pop-server.tampabay.rr.com (1)', Server:
'smtp-server.tampabay.rr.com', Protocol: SMTP, Server Response: '501 5.5.2
RCPT TO syntax error', Port: 25, Secure(SSL): No, Server Error: 501, Error
Number: 0x800CCC79
Click to expand...

.
Click to expand...
Click to expand...
 
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