cant send email messages

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G

Guest

I cant send emails. Get message-your server has unexpectedly terminated the
connection. Possible causes are server problems, network problems or long
periods of inactivity.. Subject FW:OSHA at your door
Account:pop.earthlink.net server----------protocol SMTP port 25 secureSSL-
no, error number: 0x800cccof------I am not a techie--what does this all mean?
Help.
 
By paraphrasing the error message, you left out some critical pieces
of information, like the server name. Next time, right-click on
the error message, copy, then paste it into a reply here.
That said, your problem is likely to be caused by your antivirus
program. Windows Mail is not compatible with most McAfee
or Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

Gary VanderMolen
 
Gary,

I recently have not been able to send email messages with some .wmv, .psd or
..avi attachments. I have copied the message below. Any advice??????????


Subject 'Fw: Paint', Account: 'Mail', Server: 'smtp.charter.net', Protocol:
SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC19
 
If it applies, follow the advice I gave below regarding antivirus
programs.

Gary VanderMolen
 
I get this message:
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Fw: sculptures', Account: 'mail.mchsi.com', Server:
'mail.mchsi.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number:
0x800CCC0F
What do I do?


Gary,
 
Did you read and follow the advice I gave below regarding antivirus
programs?

Gary VanderMolen
 
bebbyk said:
I get this message:
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'Fw: sculptures', Account: 'mail.mchsi.com', Server:
'mail.mchsi.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number:
0x800CCC0F
What do I do?
Click to expand...


Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled.
 
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