cant send email from one identity

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

my father and I share the same computer. I am able to send and receive with
no problem. My father can receive emails no problem. He gets and error when
trying to send emails.
 
needhelp said:
my father and I share the same computer. I am able to send and receive
with
no problem. My father can receive emails no problem. He gets and error
when
trying to send emails.
Click to expand...

What error message does he get?
 
the error is:
The connection to the server has failed. Subject 'testing;
account:'pop.east.cox.net; server:'smtp.east.net; Protocol:smtp;Port25;
secure(SSL):no, socket erro:10060,ERROR Number:OX800ccc0E
 
needhelp said:
the error is:
The connection to the server has failed. Subject 'testing;
account:'pop.east.cox.net; server:'smtp.east.net; Protocol:smtp;Port25;
secure(SSL):no, socket erro:10060,ERROR Number:OX800ccc0E
Click to expand...

I don't know, but I'll bet the server should be smtp.east.cox.net - also
check that they want him to use port 25 and whether or not the server
requires authentication.
 
He has the outgoing server name wrong.
It should be smtp.east.cox.net instead of smtp.east.net.

Gary VanderMolen
 
Frank - thank you so much - never thought to check to make sure all the
information was entered correctly!!! THANK YOU!!!!!
 
You're welcome, but you practically provided the resolution
yourself by including a verbatim copy of the error. If only
all help seekers did that...

Gary VanderMolen
 
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