cant send e-mails

  • Thread starter Thread starter Kelli
  • Start date Start date
Well, don't keep the error message a secret. It is the key to resolving what is wrong.
Right-click on your error message, copy, then paste it into a reply here. We can't do
much troubleshooting without the complete error message.


Gary VanderMolen, Microsoft MVP (Mail)


"Kelli" wrote in message
when i try to send emails i get this error message
please help
 
The connection to the server has failed. Subject 'have a great beach trip',
Account: 'Personal', Server: 'smtp.mgemaine.com', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10013, Error Number: 0x800CCC0E
THANKS. CHUCK (using Jane's email address.) She can RECEIVE mail!
 
You are posting from a Verizon FIOS connection in Pennsylvania.
MGE-Maine is an ISP in Maine, so I take it you are not sending from home.
You are running into a port 25 block. What you experienced is normal. As a
general rule, the owner of the SMTP server you are using must be the same
as the entity providing your Internet connection at that moment.

The available workarounds when sending away from home are as follows:

1. Use webmail for sending (via your browser).
2. Ask your home ISP if they have a port other than '25' for SMTP.
3. If you use the same away-from-home connection frequently,
substitute the SMTP server belonging to that connection. This is a bit
tricky, but if you want to go that route, I can provide more details.
4. If you frequently send from multiple locations, get a free Gmail account,
configure it for POP access, set it up in Windows Mail, and use that for
your sending chores. Gmail uses port 465 for SMTP, which is not blocked
like port 25 is.

Gary VanderMolen, Microsoft MVP (Mail)


"Retired spook" wrote in message
The connection to the server has failed. Subject 'have a great beach trip',
Account: 'Personal', Server: 'smtp.mgemaine.com', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10013, Error Number: 0x800CCC0E
THANKS. CHUCK (using Jane's email address.) She can RECEIVE mail!
 
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