can't send e-mails!

  • Thread starter Thread starter MrAlbert
  • Start date Start date
M

MrAlbert

error message

The connection to the server has failed. Subject 'Emailing: purchases',
Account: 'pop3.mail.wideopenwest.com', Server: 'smtp.mail.wowway.com',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number:
0x800CCC0E

What gives?
 
Looks like you are running into a port 25 block. When you got that error
message, was your Internet connection being obtained from Wowway?
If not, what you experienced is normal. As a general rule, the owner of
the SMTP server you are using must be the same as the entity providing
your Internet connection at that moment. For more on this see
http://www.postcastserver.com/help/Port_25_Blocking.aspx

The available workarounds when sending away from your home ISP
are as follows:

1. Use webmail for sending (via your browser).
2. Ask Wowway if they have a port other than '25' for SMTP.
3. If you use the same away-from-home connection frequently,
substitute the SMTP server belonging to that connection. This is a bit
tricky, but if you want to go that route, I can provide more details.
4. If you frequently send from multiple locations, get a free Gmail account,
configure it for POP access, set it up in Windows Mail, and use that for
your sending chores. Gmail uses port 465 for SMTP, which is not blocked
like port 25 is.
 
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