Can't send e-mail

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Guest

we have Vista Home premium and Comcast e-mail. we can receive our e-mails but
can not send. They just stay in the outbox of Windows Mail. We have worked w/
Comcast techs and all our settings are correct. Is there a fix?
 
DaveK said:
we have Vista Home premium and Comcast e-mail. we can receive our e-mails
but
can not send. They just stay in the outbox of Windows Mail. We have worked
w/
Comcast techs and all our settings are correct. Is there a fix?
Click to expand...

Double check...

POP3 (Incoming Mail) Server: mail.comcast.net

SMTP (Outgoing Mail) Server: smtp.comcast.net

Your E-Mail address: e-mail (e-mail address removed)

News Groups: netnews.comcast.net

Port settings when on the Network: POP port 110 and SMTP port 25

SSL(Port settings when traveling): POP port 995 and SMTP port 465

Consider http://get.live.com/betas/maildesktop_betas
 
if you installed mcafee from from comcast, that is the problem.
mcafee has problems with vista.
avg or avast are 2 free virus programs that work well with vista.



(e-mail address removed)



we have Vista Home premium and Comcast e-mail. we can receive our e-mails but
can not send. They just stay in the outbox of Windows Mail. We have worked w/
Comcast techs and all our settings are correct. Is there a fix?
 
Thank you, we have already checked those settings w/ Comcast. We also have a
msg in outbox that we can't delete. I'm wondering if that could be a problem?
 
DaveK said:
Thank you, we have already checked those settings w/ Comcast. We also have
a
msg in outbox that we can't delete. I'm wondering if that could be a
problem?
Click to expand...

Yes, indeed.

Use this... http://www.oehelp.com/WMUtil/Default.aspx

not. follow the instructions precisely
with particular attention to...
(otherwise you will not have the function you need)


If Windows Mail is open, or if a current WinMail.exe process is running, the
Database functions are disabled, and the WinMail.exe process must be
terminated before these features can become available. (If WinMail is closed
and these buttons still remain disabled, then perform a CTRL-SHIFT-ESC, and
under Processes find WinMail.exe and click on it, and then click the End
Process button.)
 
Julian said:
Yes, indeed.

Use this... http://www.oehelp.com/WMUtil/Default.aspx

not. follow the instructions precisely
with particular attention to...
(otherwise you will not have the function you need)


If Windows Mail is open, or if a current WinMail.exe process is running, the
Database functions are disabled, and the WinMail.exe process must be
terminated before these features can become available. (If WinMail is closed
and these buttons still remain disabled, then perform a CTRL-SHIFT-ESC, and
under Processes find WinMail.exe and click on it, and then click the End
Process button.)
Click to expand...

I had exactly the same problem with a message I couldn't delete.
When I used WMUtil, the message dissappared!
Thanks, it solved the problem!:
 
Carrocs said:
I had exactly the same problem with a message I couldn't delete.
When I used WMUtil, the message dissappared!
Thanks, it solved the problem!:
Click to expand...

Steve Cochram is your man.. he wrote it.
 
Dave,

I and several other people have had the same problem. Go to

www.oehelp.com/wmutil

and download Steve Cochran's utility. Then use the utility (after
unzipping) to compact your e-mail and the problem will go away. It worked
for me.

Good luck.

Dick in sunny AZ
 
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