can't send e-mail

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Guest

Downloaded AntiSpyware yesterday and now I can't send e-mail, incoming is no
problem. Running XP Home SP2 and MS Outlook. Any and all help is appreciated,
if you need more info let me know. There were no blocked events listed by
Anti Spyware
 
Downloaded AntiSpyware yesterday and now I can't send e-mail, incoming is
no
problem. Running XP Home SP2 and MS Outlook. Any and all help is
appreciated,
if you need more info let me know. There were no blocked events listed by
Anti Spyware

What is exactly the error info? Maybe your SMTP server just requires
authentication to be set in the email account settings?
 
Task 'xxxxxxxxxxx - Sending and Receiving' reported error (0x80042109) :
'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you
continue to receive this message, contact your server administrator or
Internet service provider (ISP).'

Not sure how to change authentication
 
aymr said:
Task 'xxxxxxxxxxx - Sending and Receiving' reported error
(0x80042109) : 'Outlook is unable to connect to your outgoing (SMTP)
e-mail server. If you continue to receive this message, contact your
server administrator or Internet service provider (ISP).'

Not sure how to change authentication

Turn off email scanning in your anti-virus. It provides no added
protection.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPOR...6d4e006aaa94/4ba5fc8ef939c44c88256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPOR...85256edd00478dbd?OpenDocument&src=bar_sch_nam

See also
http://help.expedient.com/mailnews/norton_antivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.
 
I've seen this issue, specifically, with outlook--posted before, and don't
understand it, but your post matches others I've seen.

If you shut down Microsoft Antispyware, by right-clicking on the
notification area icon, and choosing to shut it down--does that fix the
problem?
 
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