Can't send a message using group contact.

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have 2 PCs with the same outlook. The first one recognized the group and
the other one doesn't. I re-created the group on the new one, but whenever I
send a email using the group it doesn't recognize it. "Microsoft office does
not recognize 'New Group' "
 
I resolved this on my own.
Tools --> email accounts --> Add a new directory or address book -->
Additional Address books --> Select Personal address book.

Just to clarify what I stated. I have 2 PCs with 2 separate MS office
versions loaded, but I use the same email server.
 
Dee Dee said:
I resolved this on my own.
Tools --> email accounts --> Add a new directory or address book -->
Additional Address books --> Select Personal address book.
Click to expand...

The Personal Address Book is long obsolete and you should not be using it.
Keep your contacts and distribution lists in the Contacts folder.
 
Brian Tillman said:
The Personal Address Book is long obsolete and you should not be using it.
Keep your contacts and distribution lists in the Contacts folder.
Click to expand...

They were in the contact folder, yet they were not recognized until I turned
on the Select Personal Address book. I'm using the latest version of
Outlook, so I'm not sure where you're coming from.
Thanks, Dee Dee
 
Dee Dee said:
They were in the contact folder, yet they were not recognized until I
turned on the Select Personal Address book. I'm using the latest
version of Outlook, so I'm not sure where you're coming from.
Click to expand...

Did you have the Outlook Address Book service installed in the profile?
 
Brian Tillman said:
Did you have the Outlook Address Book service installed in the profile?
Click to expand...
Hi Brian,

I don't think so. Maybe that's why I had to turn it on. Thanks for the help.

Dee Dee
 
Dee Dee said:
I don't think so. Maybe that's why I had to turn it on. Thanks for
the help.
Click to expand...

Instead of using the Personal Address Book, install the Outlook Address Book
service in your mail profile and use your Contacts folder.
 
I am having the same trouble as Dee Dee - how do I go about installing the
Outlook Address Book service in my mail profile?!!
 
Back
Top