Greetings John,
5004 through 65535 are voice and video. However, if you forward these ports on your Linksys
router, you will actually be preventing voice/video conversations from being successful.
Messenger uses Universal Plug and Play (UPnP) support to automatically open and forward the
necessary ports for Messenger voice/video conversations. However, in order for this to work,
your BEFW11S4 v2 must have the latest firmware installed:
http://www.linksys.com/download
After you do this, go into the router configuration, go to the Password tab and make sure
UPnP is toggled to on. If you need to toggle it on, be sure to reboot before attempting to
initiate a Messenger voice/video conversation again.
Then try again. If you still have the same problem, make sure both you and your contact have
gone through the Audio (and Video) Tuning Wizard in Messenger. To do so, open the main
Messenger window, click the Tools menu, then Audio Tuning Wizard, then go through the wizard
to select and test your audio/video devices.
Then, both you and your contact should verify that the Windows XP Internet Connection
Firewall isn't on -- click Start, then click the Control Panel. If you're in category view
click Network and Internet connections then click Network Connections. Right click your
network/internet connection, then click Properties. Click the Advanced Tab, and verify that
the Internet Connection Firewall is unchecked. As well, if your contact is using some type
of third-party firewall (ZoneAlarm, Norton Internet Security, etc.) have them make sure that
Messenger is set to "Permit All", "Allow All" or "Medium" (ZoneAlarm).
If that's not the case, you may need to remove the current port forwardings. To do so, click
Start, All Programs, Accessories, Communications, Network Connections. Right-click the
"Internet Gateway" (should be under the Internet Gateway heading) and choose Properties.
Choose the Settings button, click each 'msmsgs' or 'msnmsgr' entry and then choose 'Delete'
to each one. Then close Messenger (right-click the Messenger icon, choose Exit), then restart
Messenger.
Also, you and your contact might try turning off the QoS Packet Scheduler. To do so, click
Start, then click the Control Panel. If you're in category view click Network and Internet
connections then click Network Connections. Right click your network/internet connection,
then click Properties. Uncheck the QoS Packet Scheduler, then reboot and try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources -
http://messenger.jonathankay.com