Can't see contacts!

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

Hi all,
I have a problem with my contacts in Office 2003. When I'm in my Inbox, I
can click on "Contacts" in the left pane and it shows all my contacts.
However, when I go to compose a new mail message by clicking on "New" on the
toolbar, it takes me to the "New Mail Message", as it should, but when I
click on the address book next to the "To..." pane, I get an error message
pop up saying "The address list could not be displayed. The Contacts folder
associated with this address list could not be opened; it may have been moved
or deleted, or you do not have permissions. For information on how to remove
this folder from the Outlook Address Book, see Microsoft Office Outlook
Help". The only way I can insert a contact into the "To..." pane is to type
the e-mail address manually. Does anyone have any ideas what's gone wrong. If
worked fine until recently. The only thing that I may have done to change
this is plug in a Palm Pilot & play around with importing my Outlook contacts
to the Palm. It seems strange though that the Contacts are still there, but I
just can't access them when trying to send an e-mail.
Any advice welcome.
Thanks in advance, Dave.
 
Dave said:
I have a problem with my contacts in Office 2003. When I'm in my
Inbox, I can click on "Contacts" in the left pane and it shows all
my contacts. However, when I go to compose a new mail message by
clicking on "New" on the toolbar, it takes me to the "New Mail
Message", as it should, but when I click on the address book next to
the "To..." pane, I get an error message pop up saying "The address
list could not be displayed. The Contacts folder associated with this
address list could not be opened; it may have been moved or deleted,
or you do not have permissions.
Click to expand...

Sounds like the address book has lost connection to your Contacts folder.
Click Tools>E-mail accounts>View or change existing directories or address
books>Next. Select Outlook Address Book and click Remove. Click Finish.
Stop and restart Outlook. Click Tools>E-mail Accounts>Add a new directory
or address book>Next. Select Additional Address Books and click Next.
Select Outlook Address Book, click Next, then Finish (choosing the "Show
names by" value you want in the process). Stop and restart Outlook one more
time.
 
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