Can't save or copy photos from IE

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  • Start date Start date
G

Guest

I used to be able to save and/or copy photos from the internet, but can't
now. FYI I am using a dial up connection via AOL. I think the change
occured when I installed the Windows Service Pack 2 update (via CD, not via
download). I'm not positive, but that's the only change I can pinpoint.

When I move the mouse pointer over a photo, I no longer get the toobar with
4 icons. I used to just click on Save and everything was fine. Now, no
toolbar, so I right click on a photo, and then I click on 'Save Picture As'
and it lets me do everything, but then when I go back to view the photo,
there is nothing to see.
 
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Rehan, thanks for the suggestion, I thought it was a great idea, but it did
not solve my problem. I right click on an image, select save as .bmp, and it
saves it. But when I go in to My Pictures (FYI my old images are there and
work fine) it shows a generic thumbnail of what I just saved. However, when
I click on it, it opens the Windows viewer with a message "no preview"
instead of an image.

Help.
 
PTFlynn said:
I used to be able to save and/or copy photos from the
internet, but can't now. FYI I am using a dial up
connection via AOL. I think the change occured when I
installed the Windows Service Pack 2 update (via CD, not
via download). I'm not positive, but that's the only
change I can pinpoint.

When I move the mouse pointer over a photo, I no longer
get the toobar with 4 icons. I used to just click on
Save and everything was fine. Now, no toolbar, so I
right click on a photo, and then I click on 'Save Picture
As' and it lets me do everything, but then when I go back
to view the photo, there is nothing to see.
Click to expand...
==========================
Maybe the following articles will be useful:

(326675) "No Preview Available" and "File
Format Is Not Supported" Error Messages
Occur When You Try to View Graphic Files
http://support.microsoft.com/?kbid=326675

(810978) Internet Explorer Saves Images As
Bitmaps (.bmp Files)
http://support.microsoft.com/?kbid=810978

Go to the following site and scroll
down to the bottom of the page.
"Music, Video, and Photos"
http://tinyurl.com/7g4k


--

John Inzer
Picture It! MVP
return e-mail disabled

Picture It! Support Center
http://tinyurl.com/2po2o

Digital Image Support Center
http://tinyurl.com/3xxqg
 
Thank you so much for attaching this information! It solved my problem very
quickly. I'll keep an eye on that Internet Options tab.

Take good care,
iwonder
 
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