can't run spyware get error 101

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Guest

when I try to run my spyware program I get a message that
says critical error 101 and it shuts down. I also cannot
reinstall the download I get an error that says you are
running microsoft in safe mode which I'm not and I need to
contact my support which I did but they could not help me.
What's going on with my computer? Any help would be
appreciated.
 
Subject: Re: Microsoft Antispyware Error 101 & Error 1904
Module
From: "Bill Sanderson"
<[email protected]> Sent:

I'm going to post what the program Help file has to say
about error 101 and have you try that route out and see if
it solves this--or where you get stuck. In addition to
that, Microsoft developers are actively interested in the
errors.log file from people seeing this error.

You won't get feedback or help from them but it will help
be certain that they understand the breadth of the issues
that are resulting in these errors.

This file by default on most machines will be in
c:\program files\microsoft antispyware\errors.log

Please send the file to: (e-mail address removed)

Use Error 101 as the subject header of the email.

Here's the help file text:

* If you see a dialog box with the following message after
you start your computer or when you start Microsoft
Windows AntiSpyware, you need to repair or reinstall
Windows AntiSpyware. The following message can also refer
to Error 102 or Error 103:

Warning: Microsoft Windows AntiSpyware has encountered a
critical error (Error 101). Please restart Windows
AntiSpyware and run the program again.
If you continue to experience this problem, please
uninstall the program and install the most recent version
of Windows AntiSpyware. You can use Add or Remove Programs
in Control Panel to uninstall this version of Windows
AntiSpyware.

You can repair Windows AntiSpyware using Add or Remove
Programs in Control Panel. Click Microsoft AntiSpyware and
click Change. Click Next, and then click Update.


If you see the critical error message again, uninstall
Windows AntiSpyware and reinstall it. To do this, use Add
or Remove Programs in the Windows Control Panel. Click
Microsoft AntiSpyware and click Remove. You can reinstall
Microsoft Windows AntiSpyware at
www.microsoft.com/athome/security/spyware/software.



--
 
hello,
I tried doing what you suggested but I can't seem to
install any new programs. I get the message that something
is wrong with the windows installer. Is this a virus or did
my windows installer get corrupted somehow? How can I fix this?
 
Engel said:
Subject: Re: Microsoft Antispyware Error 101 & Error 1904
Module
From: "Bill Sanderson"
<[email protected]> Sent:

I'm going to post what the program Help file has to say
about error 101 and have you try that route out and see if
it solves this--or where you get stuck. In addition to
that, Microsoft developers are actively interested in the
errors.log file from people seeing this error.

You won't get feedback or help from them but it will help
be certain that they understand the breadth of the issues
that are resulting in these errors.

This file by default on most machines will be in
c:\program files\microsoft antispyware\errors.log

Please send the file to: (e-mail address removed)

Use Error 101 as the subject header of the email.

Here's the help file text:

* If you see a dialog box with the following message after
you start your computer or when you start Microsoft
Windows AntiSpyware, you need to repair or reinstall
Windows AntiSpyware. The following message can also refer
to Error 102 or Error 103:

Warning: Microsoft Windows AntiSpyware has encountered a
critical error (Error 101). Please restart Windows
AntiSpyware and run the program again.
If you continue to experience this problem, please
uninstall the program and install the most recent version
of Windows AntiSpyware. You can use Add or Remove Programs
in Control Panel to uninstall this version of Windows
AntiSpyware.

You can repair Windows AntiSpyware using Add or Remove
Programs in Control Panel. Click Microsoft AntiSpyware and
click Change. Click Next, and then click Update.


If you see the critical error message again, uninstall
Windows AntiSpyware and reinstall it. To do this, use Add
or Remove Programs in the Windows Control Panel. Click
Microsoft AntiSpyware and click Remove. You can reinstall
Microsoft Windows AntiSpyware at
www.microsoft.com/athome/security/spyware/software.
Click to expand...
for Error 103...

I've uninstalled and reinstalled about 10 times... same thing...

but in the last install, MSAS runs perfect... except that it says that
no scan have been made... when it does scan every morning at 6 am... any
clue?
 
Please try an update install--the is different from uninstalling and
reinstalling:

Control panel, add or remove programs, Microsoft Antispyware, change,
update.
 
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