Can't run Outlook (tried Connector software)

[shron]

I wanted to try the MS software to connect Outlook to
Lotus Notes. After I installed the Connector software
(v1.0.2411), I ran Outlook and ended up changing the Inbox
setting to the Lotus ??something?? folder. I closed
Outlook so the changes would take effect, but was no
longer able to open Outlook. After asking me for my Notes
password, I got the error: "Cannot start MS Outlook. The
Calendar folder could not be found." I uninstalled the
Connector software, but still can't start Outlook. I get
alternating errors: (1) same as above; and (2) "Cannot
start MS Outlook. An unexpected error has occurred. MAPI
was unable to load the information service nwnsp.dll. Be
sure the service is correctly installed and configured".

Any advice as to how to get my Outlook running again (I'm
not interested in connecting anymore!)?

 

[Diane Poremsky [MVP]]

Which version of Outlook? nwnsp.dll is the note's service - find and delete
extend.dat and see if outlook loads.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)


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