Can't run Office 2010

D

Doodster

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Jul 28, 2011
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Hi - I have down loaded Office Professional Plus 2010 and run the installation, which has gone as far as telling me the files are configured. However, when I try to launch Office from the main menu, it asks me to enter my product key and when I do, it doesn't recognise it. Thus I can't start Office. Can anyone please help? JD
 
Did you download from Microsofts own site?
You may have to ring MS to get another key code or to solve the issue you have?
 
It is a download via Microsoft's Home Use Programme (HUP) and Digital River.

Thanks for your hints, I guess I'll try calling MS. JD
 
Doodster said:
It is a download via Microsoft's Home Use Programme (HUP) and Digital River.

Thanks for your hints, I guess I'll try calling MS. JD
Click to expand...

I had a similar problem when I reinstaled Office, I gave MS a call and one of their guys took control of me laptop, instaled something and regenerated the product key, took all of 15 minutes :D
 
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