!!!Can't restore from the backup disks RC1 to VHB

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Guest

I was on RC1 and on Beta before that. Several days before the RC1 timeout I
did make the required set of backup disks, to save all my programs, images
and other records. The disks do have the data on them.

Last night I did the VHB (upgrade) clean install.
PROBLEM: I cannot run the backup disks.

"Windows was not able to find any backup sets on F:\."

Well, I sure can find backup on F:\. by looking at "computer", drive F,
where it contains disck one of "WindowsImageBackup". 4.3 gb of data on
that first disk.

Vista Home Basic's restore says it cannot find the data.
What is wrong? I've lost my virtual life if I can't regain my data.
I did everything just as they and it asked. No go. Am ruined if Vista's
paid version has locked me from by property.

Can anyone give me repair tips?
I can obtain and share screenshots of anything that might be of help in
diagnosis.
 
I was on RC1 and on Beta before that. Several days before the RC1 timeout
I
did make the required set of backup disks, to save all my programs, images
and other records. The disks do have the data on them.

Last night I did the VHB (upgrade) clean install.
PROBLEM: I cannot run the backup disks.

"Windows was not able to find any backup sets on F:\."

Well, I sure can find backup on F:\. by looking at "computer", drive F,
where it contains disck one of "WindowsImageBackup". 4.3 gb of data on
that first disk.

Vista Home Basic's restore says it cannot find the data.
What is wrong? I've lost my virtual life if I can't regain my data.
I did everything just as they and it asked. No go. Am ruined if Vista's
paid version has locked me from by property.

Can anyone give me repair tips?
I can obtain and share screenshots of anything that might be of help in
diagnosis.
Click to expand...

Vista Home Basic doesn't have Complete PC Backup, so it can't restore from
those files. It's only available in Business, Enterprise and Ultimate. RC1
was Ultimate.
 
See if by resetting your system clock to last week if you can restore or see
RC1. If yes then back up your user documents and user files separately.
Backing up all of RC1 itself is no help unless you can see the individual
document folders contained within it from Vista RTM since RC1 has expired.
 
In Lowered Expectations
I was on RC1 and on Beta before that. Several days before
the RC1
timeout I did make the required set of backup disks, to save
all my
programs, images and other records. The disks do have the
data on
them.

Last night I did the VHB (upgrade) clean install.
PROBLEM: I cannot run the backup disks.

"Windows was not able to find any backup sets on F:\."

Well, I sure can find backup on F:\. by looking at
"computer",
drive F, where it contains disck one of "WindowsImageBackup".
4.3
gb of data on that first disk.

Vista Home Basic's restore says it cannot find the data.
What is wrong? I've lost my virtual life if I can't regain
my data.
I did everything just as they and it asked. No go. Am
ruined if
Vista's paid version has locked me from by property.

Can anyone give me repair tips?
I can obtain and share screenshots of anything that might be
of help
in diagnosis.
Click to expand...

This may be a long shot, but I'll pass it along anyway. If you
have a Vista installation DVD, you might want to try run a
clean installation again but this time don't enter the CD key.
Hit the Next button. Hit No when asked if you want to enter a
key. On the next screen, you can select to install Vista
Ultimate. This might allow you to recover your lost files.

Good luck

Nepatsfan
 
I have the same problem... I have a DELL XPS 420 with a Maxtor 250GB ext hard
drive... I did a 'Complete PC Backup' to B: drive (The ext Maxtor)
Next, I rebooted and used the system repair from the boot menu... this
formated my hard drive and set everything back to the DELL factory
defaults... re-installing Windows Vista Ultimate, Office 2K7, and all the
other DELL junk...
Now, I'd like to restore the computer to before the DELL repair... the files
are all still on the B: drive, I can see them there...
However, when I go to 'Restore files' -> 'Advanced restore' -> 'Warning -
Continue' -> only the 'Files from a backup made on a different computer.' is
enabled and already has a tick in the radio button -> 'Next' -> 'Looking for
backup devices...' -> I select B: drive -> and it tells me "Windows cannot
find an backup sets on the selected device"
--
Love is very patient and kind, never jealous or envious, never boastful or
proud, never haughty or selfish or rude. 1 Corinthians 13:4 - 8, 13


Peter Foldes said:
Multiposted and answered in other groups . Not to the OP's liking but given.
Click to expand...
 
Are you using Live One Care for backup? If yes did you establish your
computer has part of a One Care Circle?
danix803 said:
I have the same problem... I have a DELL XPS 420 with a Maxtor 250GB ext
hard
drive... I did a 'Complete PC Backup' to B: drive (The ext Maxtor)
Next, I rebooted and used the system repair from the boot menu... this
formated my hard drive and set everything back to the DELL factory
defaults... re-installing Windows Vista Ultimate, Office 2K7, and all the
other DELL junk...
Now, I'd like to restore the computer to before the DELL repair... the
files
are all still on the B: drive, I can see them there...
However, when I go to 'Restore files' -> 'Advanced restore' -> 'Warning -
Continue' -> only the 'Files from a backup made on a different computer.'
is
enabled and already has a tick in the radio button -> 'Next' -> 'Looking
for
backup devices...' -> I select B: drive -> and it tells me "Windows cannot
find an backup sets on the selected device"
Click to expand...
 
Nope... I just used MS backup... Vista Ultimate...
Start -> Programs -> Accessories -> System Tools -> Backup Status and
Configuration -> Complete PC Backup

Now it can't find the backup sets so it won't restore...
 
I called MS about the problem. I was so frustrated after calling DELL and
posting my Vista Ultimate backup nightmares all over the internet. I decided
to call the MS help line. I was willing to pay $59.00 of my hard earned
dollars to have someone figure this out for me.
That didn't work either. They connected me to someone named Ashish
(1057602498). He told me that MS does not support Vista Ultimate Complete PC
backup. However, he said that he would try to help me anyway. In order for
him to help me I had to move backup set from my C: drive back to my ext
backup HD (B: drive). This was going to take over 45 mins. I told him that I
would have to call him back, because I was not going to wait on the phone for
45 mins with nothing to do. He said okay and we disconnected.
The file finished moving over. I figured that before I called him back I
would try one more experiment. I did one more complete PC backup, so that I
could compare the two backup sets.
This is the part that you are NOT going to believe. When I compared the two
backup sets all the files were in different locations. My first backup set
had NO, that rights ZERO, files in the computer's name folder.
I rearranged all the files from the first backup set in the identical
pattern of that established by the second backup set. I rebooted the comptuer
and BANG, CRASH, BOOM... F8 -> repair system -> complete system restore... if
found the backup sets...

My new moot question is... why would MS Vista Ultimate put my very first
backup set into the wrong folders??? I mean none of them were in the right
places... and all I did was drag them (entirely in the thier folders) from
one drive to another... I never moved any of them individually...
Second moot question... MS told me that DELL signed an agreement with them
stating that they would provide all the technical support for the products
that they bought from them, aka Vista... so, why doesn't DELL provide
technical support or any support for Vista Ultimate backup and restore???
Isn't that breaking thier agreement??? Why doesn't either of these companies
offer support for this product??? or at least why are they telling me that
they don't???
--
Love is very patient and kind, never jealous or envious, never boastful or
proud, never haughty or selfish or rude. 1 Corinthians 13:4 - 8, 13


Peter Foldes said:
Multiposted and answered in other groups . Not to the OP's liking but given.
Click to expand...
 
danix803 said:
I called MS about the problem. I was so frustrated after calling DELL and
posting my Vista Ultimate backup nightmares all over the internet. I decided
to call the MS help line. I was willing to pay $59.00 of my hard earned
dollars to have someone figure this out for me.
That didn't work either. They connected me to someone named Ashish
(1057602498). He told me that MS does not support Vista Ultimate Complete PC
backup. However, he said that he would try to help me anyway. In order for
him to help me I had to move backup set from my C: drive back to my ext
backup HD (B: drive). This was going to take over 45 mins. I told him that I
would have to call him back, because I was not going to wait on the phone for
45 mins with nothing to do. He said okay and we disconnected.
Click to expand...


<snip>

You sure wasted a lot of time and money.
Instead of trying to beat a dead horse and use a backup system that's never
been known to work
properly...you could have purchased a backup application (such as Acronis)

It would have cost you less than calling tech support...
and would have saved you hours of headaches
 
Actually I can believe it! I wish people would pay me $59 to read off a
prepared script and knowledgebase article. Chance would be a fine thing:-)

Seriously you should have had to call MS it is Dell's problem. They supplied
the OEM copy of Vista and they are responsible for supporting that PC 'and'
the operating system. However, I have to agree with Philo's post regarding
backup software. The backup software that comes with Business, Ultimate and
Enterprise I seriously lacking and I will not use it. If you want something
to do the job then use Acronis True Image. That's the one I use and the one
I will continue to use.


--
John Barnett MVP
Associate Expert

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post.


danix803 said:
I called MS about the problem. I was so frustrated after calling DELL and
posting my Vista Ultimate backup nightmares all over the internet. I
decided
to call the MS help line. I was willing to pay $59.00 of my hard earned
dollars to have someone figure this out for me.
That didn't work either. They connected me to someone named Ashish
(1057602498). He told me that MS does not support Vista Ultimate Complete
PC
backup. However, he said that he would try to help me anyway. In order for
him to help me I had to move backup set from my C: drive back to my ext
backup HD (B: drive). This was going to take over 45 mins. I told him that
I
would have to call him back, because I was not going to wait on the phone
for
45 mins with nothing to do. He said okay and we disconnected.
The file finished moving over. I figured that before I called him back I
would try one more experiment. I did one more complete PC backup, so that
I
could compare the two backup sets.
This is the part that you are NOT going to believe. When I compared the
two
backup sets all the files were in different locations. My first backup set
had NO, that rights ZERO, files in the computer's name folder.
I rearranged all the files from the first backup set in the identical
pattern of that established by the second backup set. I rebooted the
comptuer
and BANG, CRASH, BOOM... F8 -> repair system -> complete system restore...
if
found the backup sets...

My new moot question is... why would MS Vista Ultimate put my very first
backup set into the wrong folders??? I mean none of them were in the right
places... and all I did was drag them (entirely in the thier folders) from
one drive to another... I never moved any of them individually...
Second moot question... MS told me that DELL signed an agreement with them
stating that they would provide all the technical support for the products
that they bought from them, aka Vista... so, why doesn't DELL provide
technical support or any support for Vista Ultimate backup and restore???
Isn't that breaking thier agreement??? Why doesn't either of these
companies
offer support for this product??? or at least why are they telling me that
they don't???
Click to expand...
 
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