Can't reply to e-mail from outside the network

[Guest]

One of our users cannot reply to e-mail messages that come from outside our network. We are running Exchange Server 2000 on our Windows 2000 Server, and I don't see that her account is set up any differently than anyone else's. Nor is her Outlook set up differently

The message she gets when she tries to reply are "550 not local host cableone.net, not a gateway." That was an attempt to reply to a message sent from Cable One, of course

Any ideas?

 

[Oz]

Try configuring on outlook express to see if it the same problem. If it
doesn't work it is most likely something other than outlook

One of our users cannot reply to e-mail messages that come from outside

our network. We are running Exchange Server 2000 on our Windows 2000 Server,
and I don't see that her account is set up any differently than anyone
else's. Nor is her Outlook set up differently.

The message she gets when she tries to reply are "550 not local host

cableone.net, not a gateway." That was an attempt to reply to a message
sent from Cable One, of course.

 

[Jeff Stephenson [MSFT]]

Unless that user has something other than an Exchange account in her profile
(a POP3 account, maybe?), you should probably ask the question in an
Exchange newsgroup. What's happening is that someone (Exchange, if there's
only an Exchange account) is trying to relay the message through another
host without authenticating to that host.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

One of our users cannot reply to e-mail messages that come from outside

our network. We are running Exchange Server 2000 on our Windows 2000 Server,
and I don't see that her account is set up any differently than anyone
else's. Nor is her Outlook set up differently.

The message she gets when she tries to reply are "550 not local host

cableone.net, not a gateway." That was an attempt to reply to a message
sent from Cable One, of course.