markww said:
Hi,
Where can I find actual instructions on deleting this file. McAfee has
detected it as a trojan but says it cannot be deleted, nor do I see any
instructions for removal. I cannot find any step by step instructions
for deleting it. Any links etc would be great,
Option 1:
Try Killbox
http://www.bleepingcomputer.com/files/killbox.php
Option 2:
Try MoveOnBoot:
http://www.snapfiles.com/get/moveonboot.html
Option 3:
Re-start the computer and press F8 immediately after you hear the POST beep.
Select Safe Mode with Command Prompt
Locate and delete the file using the "del" command*
* If you cannot find the file, type the following, pressing return after
each line;
attrib -s -h -r system32.exe /s
dir /s system32.exe
Note the path to the file given at the end of the dir output, then type the
following;
ren [PATH]\system32.exe [PATH]\system32.exe.old
Where [PATH] is the path to the file. (you may need to surround the path and
filename with quotes if spaces are present).
Once renamed, re-start the computer, locate the newly renamed file, then
delete it. (you could delete it directly, but this is safer as it prevents
major problems if an incorrect file is deleted).
--
Regards
Steven Burn
Ur I.T. Mate Group
www.it-mate.co.uk
Keeping it FREE!