Can't Remove Software

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi all,

I am not able to remove software from a remote session although i login as
the Administrator of the domain. It is a member Win2K advance server running
Terminal Service. I have checked domain administrator account is member of
the local administrator. I got an error message that "only administrator can
add/remove software from a remote session". Is there setting in the group
policy which enforce this?

Any idea will be appreciated!

Cheers
 
This is not a user rights issue, some software simply doesn't support
installation or uninstallation through an rdp session. Must be done
at the console.
 
HI

Thank you very much for your reply, Do you know if the Microsoft office SP-1
Premium is in this category?

Thanks
 
HI,

Actually is Microsoft office 2000 SR-1 Premium, if it is in the category,
can you send me the link which contains this information? e.g Article in MS
knowledgebase

Cheers
 
Hi,

I have tried the Removal Wizard is the office 2000 resource kit, but no
luck, also i got someone to login to the console, but still can't remove it
with the standard Add/Remove Programs and Removal Wizard. I am now trying to
clear up windows registry, and i find a tool to remove the registry, but it
is not recommended using it in a windows server environment, I am running it
on windows 2000 advanced server with Terminal server. I don't want to screw
up my server. I can't install a new version because the server recognize my
existing office installation.

http://support.microsoft.com/kb/239938/EN-US/

Thanks
 
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