Windows Vista can't remove .psp,mp4

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hey everyone, new here, please help with this one...
i'm running windows vista home premium, have avg free, 4gb ram, athlon x2 amd and downloaded a movie .psp,mp4 file a while ago and cannot remove it now- i have watched it already but when trying to delete/shred/move it it appears to start doing so but never disappears in the end.
Thanks for any help.
Roger.
 
thanks for that, i've installed it and the assistant is showing but the app won't seem to open
 
its ok, i right clicked the file i wanted to remove and opened with unlocker and managed to delete thanks,
just out of interest, where's it gone to since it's not in the recycle bin?
thanks
Roger
 
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