cant remove programs from add/remove

F

frankknox1103

In trying to 'clean-up'my c drive I get the error
message "could not open INSTALL.LOG file".The error box
has the heading 'Wise Uninstall'.Can anyone suggest how I
can find this file??
 
R

Ramesh [MVP]

Hi,

The install.log/uninstall.log usually contains the uninstallation
information about a program. When you remove a program from Add/Remove
Programs, the log files come into play and remove the corresponding software
entries from the registry and the files in the hard disk.

If the LOG files are missing, you may need to reinstall the application
again (in the same path) and then try a clean uninstall again. In some
cases, the application might be removed, but the entries may still exist in
the Add/Remove Programs applet. Orphaned entries are usually a result of a
system restore rollback operation.

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

~ Please reply to newsgroup ~


In trying to 'clean-up'my c drive I get the error
message "could not open INSTALL.LOG file".The error box
has the heading 'Wise Uninstall'.Can anyone suggest how I
can find this file??
 

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