Can't remove managed software

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I am trying to get an application I installed via GP to uninstall. I
unassigned it from the computer account. When the computer is booting it
says that it is trying to uninstall the application. When I get to the
desktop and check the application log it says teh application failed to
uninstall. Below are the errors generated. I have done quite a bit f
searching but haven't found anything yet. And help would be much appreciated.

#1
Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11306
Date: 1/6/2005
Time: 9:36:43 AM
User: NT AUTHORITY\SYSTEM
Computer: RED-CFOSTER
Description:
Product: PKZip -- Error 1306. Another application has exclusive access to
the file 'C:\Windows\System32\wbem\Repository\FS\INDEX.MAP'. Please shut
down all other applications, then click Retry.

#2
Event Type: Information
Event Source: MsiInstaller
Event Category: None
Event ID: 11725
Date: 1/6/2005
Time: 9:36:47 AM
User: NT AUTHORITY\SYSTEM
Computer: RED-CFOSTER
Description:
Product: PKZip -- Removal failed.

#3
Event Type: Error
Event Source: Application Management
Event Category: None
Event ID: 104
Date: 1/6/2005
Time: 9:36:47 AM
User: NT AUTHORITY\SYSTEM
Computer: RED-CFOSTER
Description:
The removal of application PKZip from policy RED-Software Deploy-All
Computers failed. The error was : Fatal error during installation.

#4
Event Type: Error
Event Source: Application Management
Event Category: None
Event ID: 108
Date: 1/6/2005
Time: 9:36:47 AM
User: NT AUTHORITY\SYSTEM
Computer: RED-CFOSTER
Description:
Failed to apply changes to software installation settings. Software changes
could not be applied. A previous log entry with details should exist. The
error was : Fatal error during installation.
 
Try to change the Windows Management Instrumentation service startup mode to
disabled and reboot, then try again. Turn it back on after that.

br,
Denis
 
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