Can't remove appointment

  • Thread starter Thread starter Josh Rolfe
  • Start date Start date
J

Josh Rolfe

We are using Outlook 2003 with Exchange Server 2003 and have a user with a
recurring appointment on his calendar that will not go away. If you double
click it, you get "Can't open this item." If I view the calendar by
category or some other list-type view, I can't delete it there either, but I
can see that it has the icon like a recurring meeting, but no recurrence
pattern. I think it may have been originally scheduled by a user that no
longer exists, but I can't be sure. If I try to delete it (must use edit ->
Delete, right click does nothing), I get "The item could not be deleted. It
was either moved or already deleted, or access was denied."
 
I figured this one out, so I thought I'd post my solution.

We tried absolutely everything to delete this appointment and in the end
only one thing worked. We created a second mailbox store on the exchange
server and moved the user's mailbox to the new store. The corrupt
appointments didn't move with it. We then moved him back to his normal
mailbox store and all was well. Wish we'd tried that first!
 
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