Can't remove a registry key

  • Thread starter Thread starter Les Jordan
  • Start date Start date
L

Les Jordan

I'm haveing a problem with USB port and a scanner. From
the HP site they have suggested some changes to the
registry. There is a key that I need to delete however
when trying I get back a reply that the key connot be
deleted. Is there a way to get around this error. i.e.
rebuilding the databse without the specific key included
 
Have you tried disconnecting the device, removing it also
from the programs and services and drivers lists, and the
deleting the registry key?
 
Right click on the key, select permissions and then make sure the allow
box is checked for all options. Some keys are protected by default.
 
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