Can't reinstall windows xp home edition

  • Thread starter Thread starter Steve
  • Start date Start date
S

Steve

My comuter crashed. When I turn it on it says NTLDR is
missing.

HP support mailed me start up disks to reintall operating
system.

However, when I get to the final disk I get this error
message: Problem in extracting process: WINDOWS\I386
\Console_couldn't be opened

Then there are 100's more of these time messages.

I am at a loss.

Thanks
 
Steve said:
My comuter crashed. When I turn it on it says NTLDR is
missing.

HP support mailed me start up disks to reintall operating
system.

However, when I get to the final disk I get this error
message: Problem in extracting process: WINDOWS\I386
\Console_couldn't be opened

Then there are 100's more of these time messages.
Click to expand...

Contact HP again - it may be a bad disk or something else.
They are your best source of help since they supplied both the PC and the
disks you are now using.

--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

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