Can't reinstall WD

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi,

I followed newsgroup some comments to remove WD by manual (regedit). After I
reinstall WD which show this message in screen.

"The configuration data for this product is corrupt. Contact your support
personel"

Next, I try reinstall W2K in choose step install & repair process. After I
updated everything on microsoft express ok. Definitively, WD is installed
fail and same message. Please help how to solve it.

Thanks
 
Hello PC01,

If you are running Windows 2000, you will need to run a Custom Scan, instead
of the express scan, and in addition to all the offered critical updates,
add the Root Certificates update from the Optional category.


Install Windows Installer 3.1 v2 (3.1.4000.2435) is availªble here:
http://support.microsoft.com/kb/893803
http://www.microsoft.com/windows2000/community/centers/management/msi_faq.mspx

Locate your file msi.dll (with search if you are
not sure where it's located) and confirm what the version is, either from
it's properties or just passing your cursor over it. If it's not the
latest which is 3.1.4000.2435, then:

I'd recommend re-downloading, and saving to a known location--like the
desktop.
After the download is complete, disable real-time protection by your
antivirus for long enough to do the installation. please disable or turn off
as much other software that always runs as you can--real time antivirus
scanning, any other antispyware software, (Stop all programs that are open in
the bottom taskbar) etc.

I hope this post is helpful, let us know how it works ºut.

Еиçеl
 
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