Can't recieve emails for last 2 days

  • Thread starter Thread starter Lisa
  • Start date Start date
L

Lisa

Hello I have had this same email account for years. Suddenly it isn't
downloading emails. I hit send/recieve button and it acts like it is
checking. A window pops up -It says recieving-then before it actually gets
them it disconnects and there is nothing new since the 3rd of May. Any
ideas? I haven't done anything new as far as I remeber. I have cable TV
highspeed.

I'll check back this thread. Thanks
 
That is what is weird-there is no error message. I see the box pop up saying
recieving messages the green bar goes half way across. Then I see it flash
"disconnecting". No new emails. This morning I sent two messages, that seem
to go out OK.
 
Have you tried sending a message to yourself? Does it arrive in your Inbox?

When you go to your webmail (http://mail.nctv.com ) are there messages
waiting to be downloaded?
 
Yes I checked there and there are no emails since monday. I sent one to
myself yesterday from my work email. It doesn't show up at the website or my
home email.

I did notice when I went to tools> connections there is nothing there. I
am on cable through my TV cable provider. Should I call them and see if they
can help??

Thank you.
 
If nothing is arriving in your webmail, then it is not surprising that Windows Mail
is not downloading anything. Windows Mail can only download whatever
messages have been received in your webmail.
Call your provider and tell them nothing is showing up in your webmail.
Don't mention Windows Mail because they'll blame it on Windows Mail.
 
Ok Thanks-Did so as that was my plan when I got a chance and I logged into
the server website for my email and as the tech was still attempting to help
me...... I see at the top "100 Mb avialable 100 Mb used"!!!!! Ha-I told the
tech and she laughed with me. I hope she learned something also!!

NOW my question is: Is there a way to retrieve the things that are still
bouncing around in cyber space-since they couldn't get to the server??

Thank you for the help out there!!
 
No, not if the "100MB used" means you had used up your full quota of disk
space on the server. Your mail provider probably rejected those incoming
messages because the mailbox on your server was full. Incidentally, 100 MB
isn't much space by today's considerations. Google's Gmail users get 7452 MB
of space.
 
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