I uninstalled Norton Security Suite and still cannot send mail.
It is a new Windows Vista 64bit computer I am just setting up.
I can receive email just fine, but can't send.
I added the program to the Windows Firewall exceptions
Roadrunner Technical Support had me email from their web interface, and
that worked fine.
Here is my error message:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read
the "I'm having problems sending e-mail" section. If you need help
determining the proper server settings, please contact your e-mail
service provider.
The rejected e-mail address was '(e-mail address removed)'. Subject 'another test',
Account: 'Roadrunner', Server: 'smtp-server.nyc.rr.com', Protocol: SMTP,
Server Response: '451 4.1.8 - Domain of sender address (e-mail address removed)
does not accept inbound mail [R0307001]', Port: 587, Secure(SSL): No,
Server Error: 451, Error Number: 0x800CCC78
Bruce Hagen said:
Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and
receiving, and causes a multitude of problems such as time-outs,
account setting changes and has even been responsible for loss of
messages. Your up-to-date A/V program will continue to protect you
sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3
Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when
the option arises.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA
"Alternative Diesel Performance"
I can't receive email. I get an error message:
-- The connection to the server has failed. Account:
'mail.alternativedieselperformance.com', Server:
'mail.alternativedieselperformance.com', Protocol: POP3, Port: 110,
Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
I'm using the same settings that I have with Outlook Express on our
other LT using windows XP. I can send emails
Thank you,
Terry LaBombard