can't receive mail

  • Thread starter Thread starter Kathryn
  • Start date Start date
K

Kathryn

I can send email just fine but I cannot receive. It hasn't always been like
this and it is so frustrating. I have tried everything from disabling my
antivirus software, restarting my email account and calling my local email
company 3 times. Here is the error message that I am receiving:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.gulftel.com', Server: 'pop.gulftel.com', Protocol:
POP3, Port: 110, Secure(SSL): No, Socket Error: 10053, Error Number:
0x800CCC0F

Please help if you can. Thank you!!!
 
The error "unexpectedly terminated" is usually caused by interference
from an antivirus program. Which antivirus are you running? Some of
them cause problems with Windows Mail over time. As a minimum,
email scanning in the antivirus should be turned off, although that may
not be sufficient to eliminate all bad effects. In a worst case scenario,
your antivirus may need to be uninstalled/reinstalled or replaced.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

As an alternative to replacing your antivirus, consider upgrading to
Windows Live Mail, because it is less prone to suffering bad effects from
overly intrusive antivirus programs:
http://download.live.com/wlmail

Gary VanderMolen, Microsoft MVP (Mail)


"Kathryn" wrote in message
I can send email just fine but I cannot receive. It hasn't always been like
this and it is so frustrating. I have tried everything from disabling my
antivirus software, restarting my email account and calling my local email
company 3 times. Here is the error message that I am receiving:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.gulftel.com', Server: 'pop.gulftel.com', Protocol:
POP3, Port: 110, Secure(SSL): No, Socket Error: 10053, Error Number:
0x800CCC0F

Please help if you can. Thank you!!!
 
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