can't read fax

  • Thread starter Thread starter stephanie
  • Start date Start date
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stephanie

I just sent up my windows XP fax. the system says
successful and ready. I had someone send me a fax, I
recieved it but when I tried to open it in my input box
to read I got an error message that my fax document
cannot be displayed because the operating systme does not
have a default fax viewer for the fax viewer for fax
documents. Doesn't xp have a default viewer. What's
wrong?
 
I tried associating it with window and fax viewer and
when I click on it nothing happens, I have't been able to
use window and fax viewer-- it stopped working once I
installed Photoshop elements, I tried many things it just
won't open, can't make slide show or anything using
window and fax viewer. So I tried associating the TIF
with PS viewer and when I click on that I get a message
that the faile may be corrupted and it won't open. The
fax does print out ok.

another question. I have a DSL line and a 56K modem with
a separate phone line attached. When I want to use the
XP fax, can I just plug in my SDSL phone line into the
56K modem and fax. This would save me the cost of an
extra phone line that I hardly use. thanks
-----Original Message-----
It does. What is your file association for TIF files?
--
Russ Valentine
[MVP-Outlook]
stephanie said:
I just sent up my windows XP fax. the system says
successful and ready. I had someone send me a fax, I
recieved it but when I tried to open it in my input box
to read I got an error message that my fax document
cannot be displayed because the operating systme does not
have a default fax viewer for the fax viewer for fax
documents. Doesn't xp have a default viewer. What's
wrong?
Click to expand...


.
Click to expand...
 
Photoshop is to blame, then. You need to associate TIF Files with the
Windows Picture an Fax viewer. Use this path statement:
"rundll32.exe <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscreen %1"



No fax software will function with cable modems or DSL lines. With some DSL
connections you can obtain a DSL line filter suitable for connecting a
standard analog voice line to the DSL line and can then connect an analog
fax modem to that line.
--
Russ Valentine
[MVP-Outlook]

stephanie said:
I tried associating it with window and fax viewer and
when I click on it nothing happens, I have't been able to
use window and fax viewer-- it stopped working once I
installed Photoshop elements, I tried many things it just
won't open, can't make slide show or anything using
window and fax viewer. So I tried associating the TIF
with PS viewer and when I click on that I get a message
that the faile may be corrupted and it won't open. The
fax does print out ok.

another question. I have a DSL line and a 56K modem with
a separate phone line attached. When I want to use the
XP fax, can I just plug in my SDSL phone line into the
56K modem and fax. This would save me the cost of an
extra phone line that I hardly use. thanks
-----Original Message-----
It does. What is your file association for TIF files?
--
Russ Valentine
[MVP-Outlook]
stephanie said:
I just sent up my windows XP fax. the system says
successful and ready. I had someone send me a fax, I
recieved it but when I tried to open it in my input box
to read I got an error message that my fax document
cannot be displayed because the operating systme does not
have a default fax viewer for the fax viewer for fax
documents. Doesn't xp have a default viewer. What's
wrong?
Click to expand...


.
Click to expand...
Click to expand...
 
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