Can't Read Excel or Word Files

  • Thread starter Thread starter jm47
  • Start date Start date
J

jm47

Hi Everyone: I started having a problem several days ago unable to open Exel
or Word files from the hard,floppy,cd drive or email.I was able to solve the
problem by doing a System Restore.Yesterday all the restore dates were
gone.There was also a new desktop icon for an old version of Outlook.When I
opened the current version I was asked if I wanted that to be the default
email reader.I have done system scans with Spybot,Maleaware,and
Microsoft.Nothing has worked.I started at 8:00pm.It is now 5:00am.Any and all
suggestions or ideas are welcome.Thanks...Joe
 
Joe

What anti-virus programme is installed?

Do you have a spam problem? A lot of spam is getting very clever into
fooling the recipient to click on a link. The nasties resulting can be
very difficult to remove. In some cases you need to detect the malware
using HijackThis and then manually remove the relevant files. This is
specialist work.

Download and run HijackThis and post details to one of the forums he
lists. You may have to wait several days for a reply. Otherwise take
your computer to a small computer repair shop for cleaning. It's not
cheap.
http://us.trendmicro.com/us/product...vices/?WT.mc_id=2008HP_Home_FreeTools_9292008

http://www.aumha.org/a/hjttutor.php

http://www.elephantboycomputers.com/page2.html#Removing_Malware

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Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Thanks guys.I've tried everything.Do you think if I download a trial version
of Office 2007 that might solve the problem?...Joe
 
No.


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Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
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