Cant Read CDs

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

I was on the phone with Logitech today trying to setup my G5 Laser Mouse, so
the person I was speaking with had me do all sorts of changes with msconfig
and had me rename the InstallShield in Program Files>Common Files to
InstallShield Old so that a new one would be formed. I also had to disable
User Account Control, and change the way that Windows started up. I do not
know what any of this did but now I am unable to read any CDs. Does anyone
know what happened and how I would go about fixing it. Thanks very much.
 
Start with this,,, Go into Device Manager and DELETE the CD and reboot
Windows will re-install the CD if still no joy :

The CD drive or the DVD drive does not work as expected after you upgrade a computer to Windows Vista

http://support.microsoft.com/default.aspx/kb/929461

You can no longer access the CD drive or the DVD drive, or you receive an error message after

you remove a CD recording program or a DVD recording program in Windows XP: "error code 31"

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

When you insert a CD or a DVD, Windows Vista may not recognize the disc

http://support.microsoft.com/kb/939052/en-us
 
Unfortunately that did not help my problem.

Spirit said:
Start with this,,, Go into Device Manager and DELETE the CD and reboot
Windows will re-install the CD if still no joy :

The CD drive or the DVD drive does not work as expected after you upgrade a computer to Windows Vista

http://support.microsoft.com/default.aspx/kb/929461

You can no longer access the CD drive or the DVD drive, or you receive an error message after

you remove a CD recording program or a DVD recording program in Windows XP: "error code 31"

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

When you insert a CD or a DVD, Windows Vista may not recognize the disc

http://support.microsoft.com/kb/939052/en-us
Click to expand...
 
haye321 said:
Unfortunately that did not help my problem.
Click to expand...
Try using System Restore to take your system back to a time prior to when
this began, Start Menu\Programs\Accessories\System Tools\System Restore.
System Restore is designed to restore system settings and registry back to a
specific point in time but you should always be sure your data is well
backed up as a precaution.

Assuming you have your CD function restored by this, post back with your
issues with regard to your laser mouse. No guarantees we can help but even
if you have to contact Logitech you will know the things you shouldn't do.
Installation of hardware drivers if properly written should not require the
actions you were asked to take.
 
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