Can't re-install fax service in XP

  • Thread starter Thread starter Doug Goncz
  • Start date Start date
D

Doug Goncz

Evan wrote:

--------

Hi Russ,

Thanks for the information, I tried the steps outlined in KB Article
278316
but this didn't work. As a result of folowing these steps I still have
a file
called C:\WINDOWS\security\Database\secedit.old


The error message that appears in the file
C:\Windows\Security\logs\scecomp.log is as follows:


04/18/2006 20:42:04 Error=2 Update Service
Fax

Security=D:(A;;LCRP;;;WD)(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCR­SDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)



I don't know how to access the hotfix? Have I followed your
instructions or
have I missed something?


----------------

<RANT>
No, no, no! Use the hotfix!
</RANT>

KB Article 278316 is for Windows 2000 systems only. KB Article 844108
doesn't mention that. You have to read *though* 278316 and see which
systems it is applicable to in order to realize that. 278316 should be
edited., IMHO>

You have to tell them, no, I don't want support, I want the hotfix.
Then they give it to you. It's easy. Takes a little schmoozing, though.

I am installing the hotfix soon. I am going to research it a bit before
I execute it.

Doug Goncz
Replikon Research
Falls Church, VA 22044-0394
 
Well, that was disappointing. The hotfix didn't come with instructions.
It unzipped into two executables. Which to install first? So I asked
via email. They said to call.

Melinda transferred me to Byron. Byron transferred me to Lucy. Lucy
said the case was closed and that she could'n't help. So I called back
and I am talking with Logan now, who says he is going to put me through
to the XP group.

I'll report later.

Doug
 
You must call Microsoft to obtain hotfixes and the instructions for how to
install them.
--
Russ Valentine
[MVP-Outlook]
Evan wrote:

--------

Hi Russ,

Thanks for the information, I tried the steps outlined in KB Article
278316
but this didn't work. As a result of folowing these steps I still have
a file
called C:\WINDOWS\security\Database\secedit.old


The error message that appears in the file
C:\Windows\Security\logs\scecomp.log is as follows:


04/18/2006 20:42:04 Error=2 Update Service
Fax

Security=D:(A;;LCRP;;;WD)(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCR­SDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)



I don't know how to access the hotfix? Have I followed your
instructions or
have I missed something?


----------------

<RANT>
No, no, no! Use the hotfix!
</RANT>

KB Article 278316 is for Windows 2000 systems only. KB Article 844108
doesn't mention that. You have to read *though* 278316 and see which
systems it is applicable to in order to realize that. 278316 should be
edited., IMHO>

You have to tell them, no, I don't want support, I want the hotfix.
Then they give it to you. It's easy. Takes a little schmoozing, though.

I am installing the hotfix soon. I am going to research it a bit before
I execute it.

Doug Goncz
Replikon Research
Falls Church, VA 22044-0394
 
OK, I am faxing again!

Bonnie at Microsoft got me straightened out. She had me do a clean
boot, and I was able to install, then use Fax Services just like that.
The hotfix didn't do anything as far as I could tell. Some program I
have installed is interfering with fax.

Now, to progress from the clean boot to the usual system, I will divide
and conquer; that is, I will turn off half my services or start up
items, and see which half has the offender, then turn off half of that
half. It's going to take a while.

At least the basics work. And my computer is faster now. I wonder what
all those services do?

Doug
 
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