China, if it is a browser problem,
1. Check if a program running in the background is interfering with Internet
Explorer. Temporarily disable all Norton programs, including anti-virus, win
doctor, recycle bin protect, and clean sweep. Does Internet Explorer work
properly now?
Disable any firewall or ad-blocker.
2. Perform a repair of Internet Explorer. From Control Panel select
Add/Remove Programs. Scroll down to Microsoft Internet Explorer and
highlight it. Click on the Add/Remove button. When the IE Tools menu comes
up, select Repair. Click OK.
3. If repairing does not work, uninstall and reinstall IE. At the same IE
Tools menu, select "Restore the previous Windows configuration". Then
reinstall Internet Explore.
You can also access the IE Toolbar by clicking Start > Run and type
rundll32 setupwbv.dll,IE6Maintenance
--
Warren
For additional help, post in
http://groups.msn.com/HelpforInternetExplorerorWindowsME/homepage
China said:
I can seem to print out emails or web or webpage content...I've tried
everything. I was told be the AOL people that is was a browser problem.
Any suggestions?